topic Re: Rejected e file and lowered refund in After you file

Rejected e file and lowered refund

Ja83 — Mon, 22 Feb 2021 02:00:20 GMT

Hello my state tax e file were rejected because a county of residence was missing in the address information . I check the form I and fix the county of residence but when I was ready to send the e file it’s shows they lowered my tax refund like around a half or less money that I was supposed to get when I file my state and federal taxes . Please if some can help me if how to fix it’s because when I login in to my account it’s show the amount that’s I was supposed to get but in the e file the amount change . Thaks .

Re: Rejected e file and lowered refund

TerukoL — Fri, 26 Feb 2021 22:24:34 GMT

The amount of your tax return can change if:

You made additional changes to your tax return after you already filed.
You started amending your return (this resets your Refund Meter to 0).
TurboTax was updated after you filed.

Please click Why did the TurboTax Refund Meter change after filing? to learn more.

Re: Rejected e file and lowered refund

Ja83 — Sat, 27 Feb 2021 23:43:59 GMT

@TerukoL I didn’t change anything after I file .

the tax were rejected with this code :

F540/2EZ-1010. And when I fix it show a lower return amount .

Re: Rejected e file and lowered refund

KatrinaLO — Sun, 28 Feb 2021 03:41:07 GMT

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/