topic 2020 Mac TT Premier freezes when printing in After you file

2020 Mac TT Premier freezes when printing

gcdanie — Fri, 26 Feb 2021 21:36:45 GMT

Overall, it's been a very error-ridden experience this year, but this is the last straw. I've made it the whole way through, and all I want to do is print my dang return, but every time I do, all I get is the spinny beachball.

My printer's working fine (all I really want is a PDF for my records).

Seems like "printing" would be a fairly innocuous function to get right.

Re: 2020 Mac TT Premier freezes when printing

SweetieJean — Fri, 26 Feb 2021 23:53:16 GMT

Are you trying to print all the worksheets as well? That file may be too large, so try printing a few pages at a time.

Re: 2020 Mac TT Premier freezes when printing

gcdanie — Sat, 27 Feb 2021 14:09:58 GMT

I can't even get to the point where I would be able to select the pages to print.

If I had, I would have seen that the stupid thing didn't take any of my capital gains and I wouldn't need to file an amended return right now.

Re: 2020 Mac TT Premier freezes when printing

Nancy35 — Sun, 07 Mar 2021 16:54:45 GMT

I have this problem too. The program hangs as soon as I choose Print. It requires a Force Quit to get out of the program.

So, I can't print anything. This is inexcusable in addition to other problems with this program this year.

Re: 2020 Mac TT Premier freezes when printing

CarissaM — Sun, 07 Mar 2021 22:56:59 GMT

Please ensure the program is up to date. You can follow the instructions here to manually update the program.

If you are still having the same issue after updating, please click here to contact customer support.

Re: 2020 Mac TT Premier freezes when printing

JTAXES2 — Mon, 17 May 2021 18:19:40 GMT

same issue...it freezes when printing on M1 MacBook Air. I am using the latest version of the app.