topic I have been stuck in pending for 12 days with both my federal and state returns. What is going on? in After you file

I have been stuck in pending for 12 days with both my federal and state returns. What is going on?

greg-deutmeyer — Wed, 24 Feb 2021 02:13:49 GMT

Re: I have been stuck in pending for 12 days with both my federal and state returns. What is going on?

Mike9241 — Wed, 24 Feb 2021 02:19:18 GMT

at least you know they were accepted. TurboTax receives no further updates. only the IRS and state could answer why they are still pending.

Re: I have been stuck in pending for 12 days with both my federal and state returns. What is going on?

greg-deutmeyer — Wed, 24 Feb 2021 02:22:41 GMT

So does pending mean it is sitting at the IRS or waiting to be sent. I also recieved no confirmation that it was recieved.

Re: I have been stuck in pending for 12 days with both my federal and state returns. What is going on?

mesquitebean — Wed, 24 Feb 2021 13:29:07 GMT

@greg-deutmeyer

"Pending" is an efile status. It normally means it is awaiting a decision by the IRS to accept the return to begin processing it, or reject the efile. It normally takes 24-48 hours or so. There has been a snafu affecting some users, however. Due to some kind of software problem somewhere between TurboTax and the IRS, a lot of returns have been stuck for many days with a status of "pending" which may have actually been rejected, possibly by TurboTax. TurboTax apparently sent out some emails to affected customers informing them of that, but some didn't get it. Check your email's spam/junk folder or any other email account you have.

Phone TurboTax Support and ask them if you were one of those whose accounts are erroneously showing a status of "pending", especially since you have now gone over 12 days. If they say you were affected, ask them the reason for the rejection while you have them.

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Re: I have been stuck in pending for 12 days with both my federal and state returns. What is going on?

greg-deutmeyer — Wed, 24 Feb 2021 14:36:30 GMT

Thanks. They didnt have much information when I called and were not sure what I was talking about as far as being rejected and stuck in pending. I was told to 7 more days and then reach back out.