topic filed return but no replies in After you file

filed return but no replies

toom455 — Thu, 18 Feb 2021 15:35:30 GMT

Filed return last week. Since then, turbo hasn't contacted me and I can't talk to live agent. I have zero info on my status.

Re: filed return but no replies

DoninGA — Thu, 18 Feb 2021 15:36:37 GMT

Did you do this? -

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Re: filed return but no replies

toom455 — Sun, 21 Feb 2021 06:21:56 GMT

No orange button or email. No word from my preparer. Called the only number and was put on hold for 43 min. Finally talked to an agent who can't seem to contact my preparer. Filed on Feb 9. Still waiting.