topic Re: 2nd time e-file rejected in After you file

2nd time e-file rejected

linlosee — Sat, 13 Feb 2021 18:17:05 GMT

This was message on your e-mail "ND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records." The amount is correct, but I do not see an option for Self Select PIN. I will try again.

Re: 2nd time e-file rejected

DaraLO — Mon, 15 Feb 2021 00:58:17 GMT

If you're trying to enter your self-select PIN instead of your AGI, please refer to the "What if I want to use my signature ID (self-select PIN instead of my AGI" section in the following Help Article: TurboTax Online instructions for E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN from last year doesn't match IRS records

Re: 2nd time e-file rejected

linlosee — Mon, 15 Feb 2021 14:56:48 GMT

It looked like turbo tax was asking for both AGI and pin?es

Re: 2nd time e-file rejected

MichelleLO — Mon, 15 Feb 2021 18:38:59 GMT

Were you able to resolve the issue?

@linlosee