Please help me with finding my 2017 tax return. I've filed with you guys for years did so last year but had to print it out and mail it in due to conflicting info

kellitanabe — Sat, 01 Jun 2019 20:50:27 GMT

If you prepared the 2017 return online and can't find it,...

mesquitebean — Sat, 01 Jun 2019 20:50:28 GMT

If you prepared the 2017 return online and can't find it, then you likely have multiple accounts (User IDs) without realizing it. This is one of the more common questions in the forum. If you prepared the 2017 return in desktop software (CD/download), then it will not be in an online account.

You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs and recover account access, you can use the tool at the link below. Try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access, here's another method.
Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

topic Please help me with finding my 2017 tax return. I've filed with you guys for years did so last year but had to print it out and mail it in due to conflicting info in After you file

Please help me with finding my 2017 tax return. I've filed with you guys for years did so last year but had to print it out and mail it in due to conflicting info

If you prepared the 2017 return online and can't find it,...