topic Another strange e-mail from Turbotax in After you file

Another strange e-mail from Turbotax

wrmiles — Sat, 06 Feb 2021 02:35:25 GMT

I received an e-mail from TurboTax suggesting that I finish up and file.

I signed into my online account and verified that I had already finished the return and submitted the return for filing.

In addition, the e-mail showed a graphic at the top depicting a Federal refund quite a bit different than what I will be receiving.

Anybody know what is going on? I am losing confidence in TurboTax.

Re: Another strange e-mail from Turbotax

TiffanyL — Sat, 06 Feb 2021 16:30:45 GMT

Please see the FAQ link posted below for assistance. You can also reach out to TurboTax customer service for assistance:

Avoid phishing scams and spoofed sites

Re: Another strange e-mail from Turbotax

wrmiles — Sun, 07 Feb 2021 01:56:24 GMT

Your response sems to indicate that the e-mail I received was phishing or otherwise fake.This is the e-mail address, which looks legit to me. Is it?

[email address removed]

Re: Another strange e-mail from Turbotax

wrmiles — Sun, 07 Feb 2021 18:18:37 GMT

Your system removed the e-mail address. It is edited.

[Email removed]

Re: Another strange e-mail from Turbotax

TiffanyL — Sun, 07 Feb 2021 02:20:13 GMT

You can confirm that it is an email from TurboTax, and that at the very bottom of the email there is a link that allows you to unsubscribe to TurboTax emails. If you have additional concerns you can contact customer service using the FAQ link provided below:

TurboTax customer service

Re: Another strange e-mail from Turbotax

troyle — Sun, 22 Jan 2023 18:14:50 GMT

I've looked at your links to tell people how to unsubscribe from these Intuit reminders. Your links in the email do NOT provide any path to unsubscribe. Neither does any features provided in my Intuit account.

Re: Another strange e-mail from Turbotax

CarissaM — Sun, 22 Jan 2023 18:34:52 GMT

While in TurboTax,
Open your Intuit Account listed on the lower left side of your screen,
Select Data & Privacy,
Scroll down to Direct Mail
Select Click here to opt out of direct mail marketing
On this screen you can turn off all notifications from TurboTax.

@troyle