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    <title>topic Re: Terrible experience in After you file</title>
    <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-terrible-experience/01/1838580#M478052</link>
    <description>&lt;P&gt;I also forgot to mention I have been on the IRS website to check my refund status and it keeps telling me the numbers I have are wrong and my refund cannot be found.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 28 Jan 2021 20:20:48 GMT</pubDate>
    <dc:creator>rachaelslutsky</dc:creator>
    <dc:date>2021-01-28T20:20:48Z</dc:date>
    <item>
      <title>Terrible experience</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/terrible-experience/01/1838546#M478045</link>
      <description>&lt;P&gt;My dad hired a tax guy for 2019 and I still have yet to get my refund and stimulus. He kept saying that since we are in a pandemic the IRS was taking awhile to send me my return. However, I would get notices in the mail that he did not fill something out right and would email him the forms to redo. He redid them and I still had concern that he did something wrong because I haven't gotten some of my return back. How do I go about getting my 2019 money back? I received my state tax but not my federal or stimulus yet.&lt;/P&gt;</description>
      <pubDate>Thu, 28 Jan 2021 20:15:58 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/terrible-experience/01/1838546#M478045</guid>
      <dc:creator>rachaelslutsky</dc:creator>
      <dc:date>2021-01-28T20:15:58Z</dc:date>
    </item>
    <item>
      <title>Re: Terrible experience</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-terrible-experience/01/1838563#M478048</link>
      <description>&lt;P&gt;There really are a lot of delays for 2019 federal refunds, so it may or may not be the "tax guy's" fault.&amp;nbsp; Only the tax guy or the IRS can tell you what happened.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s1"&gt;To call the IRS:&lt;/SPAN&gt;&lt;SPAN class="s2"&gt;&lt;I&gt;IRS:&amp;nbsp;&amp;nbsp;800-829-1040&amp;nbsp;&amp;nbsp;hours 7 AM - 7 PM local time Mon-Fri&lt;/I&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s2"&gt;Listen to each menu before making the selection.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s2"&gt;First choose your language. Press 1 for English.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s2"&gt;Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s2"&gt;Instead, press 2 for "personal income tax".&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s2"&gt;Then press 1 for "form, tax history, or payment".&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s2"&gt;Then press 3 "for all other questions."&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s2"&gt;Then press 2 "for all other questions."&amp;nbsp;&amp;nbsp;It should then transfer you to an agent.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p3"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p3"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p4"&gt;&lt;SPAN class="s2"&gt;TAX ADVOCATE&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p5"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p6"&gt;&lt;SPAN class="s2"&gt;At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p7"&gt;&lt;SPAN class="s3"&gt;&lt;A href="http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate" target="_blank"&gt;http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p6"&gt;&lt;SPAN class="s2"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p6"&gt;&lt;SPAN class="s2"&gt;Also see this article for more info on how the Taxpayer Advocate Service works::&lt;/SPAN&gt;&lt;SPAN class="s4"&gt;&lt;BR /&gt;&lt;A href="http://www.irs.gov/taxtopics/tc104.html" target="_blank"&gt;&lt;SPAN class="s5"&gt;http://www.irs.gov/taxtopics/tc104.html&lt;/SPAN&gt;&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P class="p6"&gt;&lt;SPAN class="s2"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 28 Jan 2021 20:18:32 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-terrible-experience/01/1838563#M478048</guid>
      <dc:creator>xmasbaby0</dc:creator>
      <dc:date>2021-01-28T20:18:32Z</dc:date>
    </item>
    <item>
      <title>Re: Terrible experience</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-terrible-experience/01/1838580#M478052</link>
      <description>&lt;P&gt;I also forgot to mention I have been on the IRS website to check my refund status and it keeps telling me the numbers I have are wrong and my refund cannot be found.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 28 Jan 2021 20:20:48 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-terrible-experience/01/1838580#M478052</guid>
      <dc:creator>rachaelslutsky</dc:creator>
      <dc:date>2021-01-28T20:20:48Z</dc:date>
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