topic Re: How do u get block off card in After you file

How do u get block off card

angelamarieabbot — Sat, 01 Jun 2019 17:15:44 GMT

You will need to contact customer service (888) 285-4169...

SherekaB — Sat, 01 Jun 2019 17:15:45 GMT

You will need to contact customer service (888) 285-4169 . This is the number for the TurboTax Visa. If you have another card you are inquiring about turn the card over and use the phone number on the back of the card.

I called the suggested number, which ask for the card num...

1014isaiah — Sat, 01 Jun 2019 17:15:46 GMT

I called the suggested number, which ask for the card number which the system does not recognize because it's blocked. How do I unblock it. I get nowhere with either number I call. I need my money or should I report turbo to the IRS and BBB?

TT does not issue the card...a bank does. Try here: Turbo...

SweetieJean — Sat, 01 Jun 2019 17:15:49 GMT

TT does not issue the card...a bank does. Try here:
TurboPrepaidCard.com

That number useless fae i see this whole rurbotax cars is...

legalsos — Sat, 01 Jun 2019 17:15:50 GMT

That number useless fae i see this whole rurbotax cars is beeped the beep up haye it never agaim

Thoss bs

legalsos — Sat, 01 Jun 2019 17:15:54 GMT

Thoss bs

Same problem my card says its blocked and when i try turb...

lcbogen1986 — Sat, 01 Jun 2019 17:15:55 GMT

Same problem my card says its blocked and when i try turbotax.com/documentupload it does not work! I need my.money is there anyway i can talk to a live person

Re: How do u get block off card

Steve1arizona — Thu, 27 Feb 2020 21:03:25 GMT

Same b's we are all going through

Re: How do u get block off card

Steve1arizona — Fri, 28 Feb 2020 04:27:24 GMT

Can't unblock my card been two weeks.

Re: How do u get block off card

ChondelLO — Fri, 28 Feb 2020 16:06:48 GMT

Please click the link below for assistance with your TurboTax Visa Debit Card. When you call the phone number, don't choose option 2. The system will repeat itself a few times, then you will get more options.

https://turbodebitcard.intuit.com/contact-us

Re: How do u get block off card

Ccarter3 — Tue, 17 Mar 2020 18:53:56 GMT

My card is restricted and can't get through on the # on the back of card, been on hold for 2 days. Im pissed I want my $ or to cancel and get a new card. Is there another number that connects me to a live person

Re: How do u get block off card

CassLO — Tue, 17 Mar 2020 19:04:50 GMT

@Ccarter3 Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2, it will repeat a few times then you will get more options. Or you can follow the steps below:

Listen to the recording (you cannot skip it)
Press 2 to continue using the automated system.
The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
Press 2 for the option of " have not yet received your card".
Next you will be prompted to enter your social security number, zip code, and birth date.

You may also submit a request for assistance here: Submit a request – TPG - Taxpayer

Re: How do u get block off card

Bernacox — Wed, 01 Apr 2020 01:24:22 GMT

Im on the same boat, they keep giving me the run around and transferring me after 2 hours they hang up. Worst customer service ever. Will never use this service again

Re: How do u get block off card

Leelee23 — Thu, 02 Apr 2020 05:26:38 GMT

Did you ever get through? Every time I call customer service I end up waiting over 2 hours on the phone. Should I just order a new card? I'm having the same issue that you're having.

Re: How do u get block off card

Bernacox — Thu, 02 Apr 2020 15:00:01 GMT

Don’t order a new one because that will hold up the process. I did speak to someone who gave me this email [email address removed] and subject line I added the case number and then I explained that the cashier charged my incorrectly and showed proof of my receipts and ID. They did tell me it will take 10 days to review and I should receive an email to let me know what they “decided”. I suggest you call late at night or middle of the night to get through to them.

Re: How do u get block off card

DaraLO — Thu, 02 Apr 2020 15:26:52 GMT

The only way to remove the block is to speak with a Turbo Visa Debit Card customer service representative. Go here for steps to reach a live representative when you call. There is probably a long wait time due to high call volume.

Re: How do u get block off card

tinybrooks — Fri, 03 Apr 2020 14:43:29 GMT

No one answers that 888 number. And there is nothing on that at that helps you unblock your card. I will never use this card again. I ended up calling them and just using the automated system to have a new card sent

Re: I called the suggested number, which ask for the card num...

tinybrooks — Fri, 03 Apr 2020 14:44:26 GMT

Don't waste your time calling that number no one answers. It's automate it and even if you don't press to it eventually is going to disconnect the call

Re: How do u get block off card

tinybrooks — Fri, 03 Apr 2020 14:45:33 GMT

Not pressing number two does not work

Re: How do u get block off card

CassLO — Fri, 03 Apr 2020 15:07:26 GMT

@tinybrooks Please click here for the customer care phone number. When you call the number follow the steps below :

Listen to the recording
Press 2 to continue using the automated system.
The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
Press 2 for the option of " have not yet received your card".
Next you will be prompted to enter your social security number, zip code, and birth date.

You may also try submitting a request for assistance here: Submit a request – TPG - Taxpayer