topic How the hell do you talk to an actual person? I received an email from TURBO TAX saying my taxes needed to be amended and I can't find anything. in After you file

How the hell do you talk to an actual person? I received an email from TURBO TAX saying my taxes needed to be amended and I can't find anything.

melissa-kamath — Tue, 29 Dec 2020 00:45:57 GMT

Do you have to pay the $30 to SPEAK WITH SOMEONE?

Re: How the hell do you talk to an actual person? I received an email from TURBO TAX saying my taxes needed to be amended and I can't find anything.

rjs — Tue, 29 Dec 2020 01:04:47 GMT

TurboTax does not provide telephone support for Free Edition unless you add the PLUS Help & Support package, which you have to pay for. Or you can upgrade to a version that does include telephone support, but is not free. See the FAQ at the following link for information about PLUS Help & Support.

What's included in PLUS Help & Support?

You can contact TurboTax Support for free via messaging on Twitter or Facebook.

https://twitter.com/TeamTurboTax

https://www.facebook.com/turbotax

Re: How the hell do you talk to an actual person? I received an email from TURBO TAX saying my taxes needed to be amended and I can't find anything.

Critter-3 — Tue, 29 Dec 2020 01:13:55 GMT

The email had the instructions needed to amend the return IF your return needs to be amended. What tax year and what needs to be corrected ? The email should also have a specific phone number to call for assistance if needed.

See this TurboTax FAQ for help with amending:

https://ttlc.intuit.com/questions/1894381-how-to-amend-change-or-correct-a-return-you-already-filed