topic I'm just looking for my money and that -9.90 in After you file

I'm just looking for my money and that -9.90

shastadb — Sun, 20 Dec 2020 16:27:12 GMT

That -9.90 needs to be taken off my account cause I've never been using it yet and I need my refund like now what do I need to do

Re: I'm just looking for my money and that -9.90

xmasbaby0 — Sun, 20 Dec 2020 16:34:35 GMT

No one in the user forum can see your account so we have no idea what $9.90 you are referring to. You will need to contact customer support for any billing issues.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

Re: I'm just looking for my money and that -9.90

xmasbaby0 — Sun, 20 Dec 2020 16:40:16 GMT

Wait----is this about your TT prepaid Visa?

For help with your pre-paid Visa card:

Call (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

LOST CARD

Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.