topic How can I determine how a mistake occurred in my 2018 return? in After you file

How can I determine how a mistake occurred in my 2018 return?

reppucci-m — Fri, 18 Dec 2020 21:48:59 GMT

The IRS sent me notice that I owe back money from an error on my 2018 return. It seems the mortgage interest was entered as double on the 1040 but I do not know how this happened. If this was an error with the software (I filed with turbotax), what course of action can I take?

Re: How can I determine how a mistake occurred in my 2018 return?

DoninGA — Fri, 18 Dec 2020 22:04:23 GMT

Use the TurboTax Audit Support Center and speak with an agent to get assistance with the IRS notice you received - https://support.turbotax.intuit.com/irs-notice/audit-support/

Re: How can I determine how a mistake occurred in my 2018 return?

Bsch4477 — Fri, 18 Dec 2020 22:05:26 GMT

You would have a hard time providing it was a program error since that has apparently not been widely experienced.

Re: How can I determine how a mistake occurred in my 2018 return?

VolvoGirl — Fri, 18 Dec 2020 22:18:51 GMT

One thing I've seen happen is if you imported any info from your bank it also imported the 1098 and Mortgage interest. Then you also manually entered it.