topic Why won’t turbo tax give me a copy of my 2018 return? It keeps telling me that I have to start my 2019 return. I have already filed 2019 with another tax program in After you file

Why won’t turbo tax give me a copy of my 2018 return? It keeps telling me that I have to start my 2019 return. I have already filed 2019 with another tax program

austinhannahgree — Tue, 15 Dec 2020 13:24:58 GMT

Furthermore it tries telling me that my 2018 return can’t be found. However on the previous page, I get a summary of my filed return with efile status.

Re: Why won’t turbo tax give me a copy of my 2018 return? It keeps telling me that I have to start my 2019 return. I have already filed 2019 with another tax program

DoninGA — Tue, 15 Dec 2020 13:29:37 GMT

For this particular issue you will need to contact TurboTax support for assistance since you should be able to access your prior year tax return if you are signing onto your account with the same User ID that you used to create the prior year account.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Re: Why won’t turbo tax give me a copy of my 2018 return? It keeps telling me that I have to start my 2019 return. I have already filed 2019 with another tax program

austinhannahgree — Tue, 15 Dec 2020 14:04:59 GMT

Thank you very much for the information