https://ttlc.intuit.com/community/after-you-file/discussion/re-i-received-a-letter-from-the-irs-saying-that-i-qualified-for-an-additional-child-tax-credit-and/01/1754905#M452225 <P>Agreed ... if something else changed on the return then it could affect the credits and the ACTC is based on income and tax liability.&nbsp; Review the notice carefully ... what else was changed?</P> Sun, 13 Dec 2020 17:04:05 GMT Critter-3 2020-12-13T17:04:05Z https://ttlc.intuit.com/community/after-you-file/discussion/i-received-a-letter-from-the-irs-saying-that-i-qualified-for-an-additional-child-tax-credit-and-you/01/1754852#M452213 Sun, 13 Dec 2020 15:28:20 GMT https://ttlc.intuit.com/community/after-you-file/discussion/i-received-a-letter-from-the-irs-saying-that-i-qualified-for-an-additional-child-tax-credit-and-you/01/1754852#M452213 amessica5-gmail- 2020-12-13T15:28:20Z https://ttlc.intuit.com/community/after-you-file/discussion/re-i-received-a-letter-from-the-irs-saying-that-i-qualified-for-an-additional-child-tax-credit-and/01/1754857#M452216 <P>If you entered your dependents and your income earned from working correctly into the software, the program automatically adds the child tax credit and/or additional child tax credit to your refund.&nbsp; So perhaps you made some sort of mistake when you prepared your return.&nbsp;&nbsp;</P> <P>&nbsp;</P> <P class="p1"><SPAN class="s1">TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.</SPAN></P> <P class="p1">&nbsp;</P> <P class="p1"><SPAN class="s1"><STRONG>TurboTax has a&nbsp;</STRONG></SPAN><SPAN class="s2"><STRONG>special phone number</STRONG></SPAN><SPAN class="s1"><STRONG>&nbsp;for help with IRS/state tax letters, which will be easier than going through regular Customer Support.&nbsp;&nbsp;&nbsp;At the page below, click on the blue button that says "Get Help from TurboTax Support".&nbsp;&nbsp;Then it will ask you what tax year is your letter.&nbsp;&nbsp;Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.</STRONG></SPAN></P> <P class="p2"><SPAN class="s3"><A href="https://support.turbotax.intuit.com/irs-notice/audit-support/" target="_blank">https://support.turbotax.intuit.com/irs-notice/audit-support/</A></SPAN></P> Sun, 13 Dec 2020 15:41:27 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-received-a-letter-from-the-irs-saying-that-i-qualified-for-an-additional-child-tax-credit-and/01/1754857#M452216 xmasbaby0 2020-12-13T15:41:27Z https://ttlc.intuit.com/community/after-you-file/discussion/re-i-received-a-letter-from-the-irs-saying-that-i-qualified-for-an-additional-child-tax-credit-and/01/1754905#M452225 <P>Agreed ... if something else changed on the return then it could affect the credits and the ACTC is based on income and tax liability.&nbsp; Review the notice carefully ... what else was changed?</P> Sun, 13 Dec 2020 17:04:05 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-received-a-letter-from-the-irs-saying-that-i-qualified-for-an-additional-child-tax-credit-and/01/1754905#M452225 Critter-3 2020-12-13T17:04:05Z