topic You asked I started my 2019 taxes but, never completed them. Am I still able to do this with turbo tax? in After you file

You asked I started my 2019 taxes but, never completed them. Am I still able to do this with turbo tax?

adskas15 — Wed, 02 Dec 2020 21:38:55 GMT

Re: You asked I started my 2019 taxes but, never completed them. Am I still able to do this with turbo tax?

macuser_22 — Wed, 02 Dec 2020 21:42:37 GMT

Only by installing the desktop software on your computer.

TurboTax online and e-file for 2019 ended on Oct 15, 2020. 2019 (and earlier tax years) can now only be completed using the CD/download software installed on a Mac or Windows computer. The return must be printed, signed and mailed.

2017-2019 software can be purchased here:
https://turbotax.intuit.com/personal-taxes/past-years-products/

See this TurboTax help article:

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/01/26322

"How do I finish a prior-year return that I started in TurboTax Online?

If you started your 2017, 2018 or 2019 return in TurboTax Online but weren't able to file it before the shutdown, you can finish and paper-file it in the TurboTax download software for PC or Mac.

Start by purchasing and downloading the software and install it on your computer. If you're also filing a state, be sure to download and install the corresponding state program (PC instructions | Mac instructions).

1. Now sign in at TurboTax.com using the same login you used to prepare your prior-year return.
If you don't remember it, try account recovery. Still no luck? Then just start over in the TurboTax software you downloaded and skip the rest of these instructions.

2. Under Your tax returns & documents, select Download .tax file (not the PDF) for the prior year you want and save it to your computer.

3. Back in the CD/download software, select Find a Tax File, and then browse to the tax data file you downloaded in the previous step.

4. Select the file and click Open.

5 . You can now finish up in the software. Your return will need to be paper-filed, as e-filing prior years is no longer available."

Re: You asked I started my 2019 taxes but, never completed them. Am I still able to do this with turbo tax?

Kathy734 — Mon, 04 Jan 2021 17:20:19 GMT

I have tried this several times now. It will not let me download anything from 2019. I have the option, but it takes me to a screen that says I never filed my taxes with that login. I know I did not efile, but I did enter all of my info for the year of 2019. It just blocks the download of pdf or tax file. Help. BTW, I have already purchased the Desktop 2019 version and I am ready to finish this and get it filed. Frustrating.

Re: You asked I started my 2019 taxes but, never completed them. Am I still able to do this with turbo tax?

VolvoGirl — Mon, 04 Jan 2021 17:31:34 GMT

Try a different account. It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

Re: You asked I started my 2019 taxes but, never completed them. Am I still able to do this with turbo tax?

Kathy734 — Mon, 04 Jan 2021 18:16:26 GMT

This is the account I have used for the last 4 years. I know its the right one. Here is what I see when I look at the documents. From here, it will not let me download anything.

Federal Tax Return

Started with: TurboTax Self‑Employed

Where can I find the status of this return?

Tennessee Tax Return

Where can I find the status of this return?

Re: You asked I started my 2019 taxes but, never completed them. Am I still able to do this with turbo tax?

VolvoGirl — Mon, 04 Jan 2021 18:19:56 GMT

So what happens when you click on download the .tax file? Turn off your anti virus and try using a different browser.

Re: You asked I started my 2019 taxes but, never completed them. Am I still able to do this with turbo tax?

Kathy734 — Mon, 04 Jan 2021 18:41:53 GMT

Tried both. Same result.

Download your past TurboTax returns

Looks like you didn't file with us last year or you filed using a TurboTax product that doesn't include access to prior-year returns.

To download your prior-year TurboTax returns, just get started with your 2019 tax return in the TurboTax product that's right for you.

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