My wife and I never received her KY state refund. Does anyone know why this would happen?

g_man_02_20 — Sun, 29 Nov 2020 20:40:47 GMT

Re: My wife and I never received her KY state refund. Does anyone know why this would happen?

DoninGA — Sun, 29 Nov 2020 20:48:29 GMT

Did you e-file your state tax return and was it accepted?

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

If the status of the state tax return is anything other than Accepted the tax return was not e-filed. If you did not print and mail the state tax return then it has not been filed.

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

A 2019 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the state tax return to the state. Include with the mailed return any forms W-2 and 1099 which have taxes withheld. Go to your state tax authority website for the address for mailing the state tax return.

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.

Re: My wife and I never received her KY state refund. Does anyone know why this would happen?

g_man_02_20 — Sun, 29 Nov 2020 20:54:14 GMT

We did efile. Everything was accepted according to the turbo tax app. Her state return was supposed to be sent via check through the usps.

Re: My wife and I never received her KY state refund. Does anyone know why this would happen?

DoninGA — Sun, 29 Nov 2020 21:12:19 GMT

@g_man_02_20 wrote:

We did efile. Everything was accepted according to the turbo tax app. Her state return was supposed to be sent via check through the usps.

Contact your state department of revenue for information on the state tax refund.

See this TurboTax support FAQ for a Kentucky state refund - https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-kentucky-tax-refund/00/26569

topic My wife and I never received her KY state refund. Does anyone know why this would happen? in After you file

My wife and I never received her KY state refund. Does anyone know why this would happen?

Re: My wife and I never received her KY state refund. Does anyone know why this would happen?

Re: My wife and I never received her KY state refund. Does anyone know why this would happen?

Re: My wife and I never received her KY state refund. Does anyone know why this would happen?