topic Missing Injured Spouse Refund in After you file

Missing Injured Spouse Refund

pkjesseph — Wed, 18 Nov 2020 23:46:36 GMT

I received a letter from the IRS stating that my portion of the joint overpayment on my joint tax return would be refunded in a few weeks. It still hasn't arrived and I can't get ahold of anyone or look up the status of my refund. How do I find out where the refund is at.

Re: Missing Injured Spouse Refund

DoninGA — Wed, 18 Nov 2020 23:52:26 GMT

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Re: Missing Injured Spouse Refund

xmasbaby0 — Wed, 18 Nov 2020 23:53:22 GMT

No one at TurboTax knows. TT does not get any information from the IRS after you file your return, nor will the IRS tell TT anything.

Your only source of information is the IRS.

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

Re: Missing Injured Spouse Refund

pkjesseph — Wed, 18 Nov 2020 23:59:27 GMT

I've tried multiple different IRS phone numbers as well as the website and I have not had any luck figuring this out.

Re: Missing Injured Spouse Refund

pkjesseph — Wed, 18 Nov 2020 23:59:49 GMT

On hold now, thank you so much!

Re: Missing Injured Spouse Refund

pkjesseph — Thu, 19 Nov 2020 00:05:09 GMT

Stayed on hold for 10 minutes and then their system hung up on me

Re: Missing Injured Spouse Refund

DoninGA — Thu, 19 Nov 2020 00:40:53 GMT

@pkjesseph wrote:

Stayed on hold for 10 minutes and then their system hung up on me

Try again first thing in the morning...