topic Can't register my debit card? in After you file

Can't register my debit card?

pjlenn — Mon, 16 Nov 2020 18:11:49 GMT

My father in law passed away and has a turbo tax debit card that was never activated. I am not able to register it with Turbo Tax.

Re: Can't register my debit card?

Critter-3 — Mon, 16 Nov 2020 18:28:41 GMT

This is not a TT question ... take this up with the Greendot bank to see what steps need to be taken to release the funds.

Contact for assistance with Turbo Visa Debit Card

Re: Can't register my debit card?

Opus 17 — Mon, 16 Nov 2020 18:31:32 GMT

Turbotax does not issue the cards, they are issued by a bank with the Turbotax brand name on them. You can't register a card in your name anyway if it belongs to your late father. You will need to contact the bank's "Estate Department" to straighten this out. Expect to be required to send them a copy of his death certificate and proof that you are his heir or the administrator of his estate before they send any funds to you. You should also expect the account will be closed. If you want a debit card in your name, you will have to apply separately in your own name.

Re: Can't register my debit card?

Opus 17 — Mon, 16 Nov 2020 18:32:38 GMT

@Opus 17 wrote:

Turbotax does not issue the cards, they are issued by a bank with the Turbotax brand name on them. You can't register a card in your name anyway if it belongs to your late father. You will need to contact the bank's "Estate Department" to straighten this out. Expect to be required to send them a copy of his death certificate and proof that you are his heir or the administrator of his estate before they send any funds to you. You should also expect the account will be closed. If you want a debit card in your name, you will have to apply separately in your own name.

In fact, depending on when he passed, his account may already be closed if it was reported in the Social Security Death Index.