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    <title>topic Re: E filled in March still processing in After you file</title>
    <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-e-filled-in-march-still-processing/01/1736713#M446753</link>
    <description>&lt;P&gt;&lt;STRONG&gt;Here are some things to do first&lt;/STRONG&gt;, some of which you may have already done.&amp;nbsp; If you efiled, you should&amp;nbsp;&lt;U&gt;double-check&lt;/U&gt;&amp;nbsp;to be sure the return was efiled successfully and&amp;nbsp;&lt;EM&gt;&lt;STRONG&gt;accepted.&amp;nbsp;&amp;nbsp;&lt;/STRONG&gt;&lt;/EM&gt;If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If the info at the Tax Home confirms it was&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;accepted,&lt;/EM&gt;&lt;/STRONG&gt;&amp;nbsp;or if you mailed the return, you can use the "Where's My Refund" tool at the IRS website below to check on the status of your Federal refund.&amp;nbsp;&amp;nbsp;&lt;BR /&gt;&lt;A href="https://www.irs.gov/Refunds" target="_blank"&gt;https://www.irs.gov/Refunds&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;&lt;STRONG&gt;NOTE:&lt;/STRONG&gt;&amp;nbsp;When using that tool, be sure to enter the correct SSN and filing status.&amp;nbsp; Use only the&amp;nbsp;&lt;STRONG&gt;Federal&lt;/STRONG&gt;&amp;nbsp;refund amount, and not any total refund amount that includes a state refund.&amp;nbsp; The amount to use is on your Federal&amp;nbsp;&lt;STRONG&gt;Form 1040, Line 21a.&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If the IRS tool says it is&amp;nbsp;&lt;U&gt;still being processed,&lt;/U&gt;&amp;nbsp;here's how to reach the IRS to inquire about the delay, but it may not be easy.&amp;nbsp; Part of it is luck.&amp;nbsp;&amp;nbsp;&amp;nbsp; Due to the Coronavirus, some of the IRS call centers had been closed the last few weeks, some are operating with reduced personnel, and others are gradually opening back up.&amp;nbsp; Users have been reporting that they are finally now reaching someone.&amp;nbsp; &amp;nbsp; Here is the normal method to reach a live IRS agent when they are operating smoothly, and I'll also tell you below how to reach the IRS Taxpayer Advocate Service, if needed.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;IRS:&amp;nbsp; 800-829-1040 (7AM-7 PM local time) Monday-Friday&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;First choose your language.&amp;nbsp; Then listen to each menu before making the selection.&lt;/LI&gt;&lt;LI&gt;Then press 2 for "personal income tax".&lt;/LI&gt;&lt;LI&gt;Then press 1 for "form, tax history, or payment".&amp;nbsp;&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;Then press 3 "for all other questions."&lt;/LI&gt;&lt;LI&gt;Then press 2 "for all other questions."&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;It may then ask for your SSN, but do&amp;nbsp;&lt;STRONG&gt;not&lt;/STRONG&gt;&amp;nbsp;enter it.&amp;nbsp; Just wait. &amp;nbsp;&amp;nbsp; If it asks for SSN a second time, still do not enter it.&lt;/LI&gt;&lt;LI&gt;Then it will get "tired", and you'll get another menu.&amp;nbsp; Choose 2 for "personal".&lt;/LI&gt;&lt;LI&gt;Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.&lt;/LI&gt;&lt;LI&gt;I usually use a speakerphone so I can work on something else while waiting.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;If you have no luck reaching the IRS, or don't get good info, you can try contacting the&amp;nbsp;&lt;STRONG&gt;IRS Taxpayer Advocate Service&lt;/STRONG&gt;&amp;nbsp;for your area. &amp;nbsp;&amp;nbsp; They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS.&amp;nbsp;&amp;nbsp;&amp;nbsp; At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.&amp;nbsp;&amp;nbsp;&amp;nbsp; If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent.&amp;nbsp; A couple of users reported that at least for them, that was a backdoor route to the IRS.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate" target="_blank"&gt;http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also see this article for more info on how the IRS Taxpayer Advocate Service works::&lt;BR /&gt;&lt;A href="http://www.irs.gov/taxtopics/tc104.html" target="_blank"&gt;http://www.irs.gov/taxtopics/tc104.html&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 23 Oct 2020 12:11:40 GMT</pubDate>
    <dc:creator>Critter-3</dc:creator>
    <dc:date>2020-10-23T12:11:40Z</dc:date>
    <item>
      <title>E filled in March still processing</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/e-filled-in-march-still-processing/01/1736712#M446752</link>
      <description>&lt;P&gt;I filed my 2019 tax return in March and it is still processing, the news only talks about paper returns being held up, since I electronically filed should I be worried mines hasn’t been processed yet? October is almost over that will be 7 months&lt;/P&gt;</description>
      <pubDate>Fri, 23 Oct 2020 12:04:40 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/e-filled-in-march-still-processing/01/1736712#M446752</guid>
      <dc:creator>Hawesbrian</dc:creator>
      <dc:date>2020-10-23T12:04:40Z</dc:date>
    </item>
    <item>
      <title>Re: E filled in March still processing</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-e-filled-in-march-still-processing/01/1736713#M446753</link>
      <description>&lt;P&gt;&lt;STRONG&gt;Here are some things to do first&lt;/STRONG&gt;, some of which you may have already done.&amp;nbsp; If you efiled, you should&amp;nbsp;&lt;U&gt;double-check&lt;/U&gt;&amp;nbsp;to be sure the return was efiled successfully and&amp;nbsp;&lt;EM&gt;&lt;STRONG&gt;accepted.&amp;nbsp;&amp;nbsp;&lt;/STRONG&gt;&lt;/EM&gt;If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If the info at the Tax Home confirms it was&amp;nbsp;&lt;STRONG&gt;&lt;EM&gt;accepted,&lt;/EM&gt;&lt;/STRONG&gt;&amp;nbsp;or if you mailed the return, you can use the "Where's My Refund" tool at the IRS website below to check on the status of your Federal refund.&amp;nbsp;&amp;nbsp;&lt;BR /&gt;&lt;A href="https://www.irs.gov/Refunds" target="_blank"&gt;https://www.irs.gov/Refunds&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;&lt;STRONG&gt;NOTE:&lt;/STRONG&gt;&amp;nbsp;When using that tool, be sure to enter the correct SSN and filing status.&amp;nbsp; Use only the&amp;nbsp;&lt;STRONG&gt;Federal&lt;/STRONG&gt;&amp;nbsp;refund amount, and not any total refund amount that includes a state refund.&amp;nbsp; The amount to use is on your Federal&amp;nbsp;&lt;STRONG&gt;Form 1040, Line 21a.&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If the IRS tool says it is&amp;nbsp;&lt;U&gt;still being processed,&lt;/U&gt;&amp;nbsp;here's how to reach the IRS to inquire about the delay, but it may not be easy.&amp;nbsp; Part of it is luck.&amp;nbsp;&amp;nbsp;&amp;nbsp; Due to the Coronavirus, some of the IRS call centers had been closed the last few weeks, some are operating with reduced personnel, and others are gradually opening back up.&amp;nbsp; Users have been reporting that they are finally now reaching someone.&amp;nbsp; &amp;nbsp; Here is the normal method to reach a live IRS agent when they are operating smoothly, and I'll also tell you below how to reach the IRS Taxpayer Advocate Service, if needed.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;IRS:&amp;nbsp; 800-829-1040 (7AM-7 PM local time) Monday-Friday&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;First choose your language.&amp;nbsp; Then listen to each menu before making the selection.&lt;/LI&gt;&lt;LI&gt;Then press 2 for "personal income tax".&lt;/LI&gt;&lt;LI&gt;Then press 1 for "form, tax history, or payment".&amp;nbsp;&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;Then press 3 "for all other questions."&lt;/LI&gt;&lt;LI&gt;Then press 2 "for all other questions."&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;It may then ask for your SSN, but do&amp;nbsp;&lt;STRONG&gt;not&lt;/STRONG&gt;&amp;nbsp;enter it.&amp;nbsp; Just wait. &amp;nbsp;&amp;nbsp; If it asks for SSN a second time, still do not enter it.&lt;/LI&gt;&lt;LI&gt;Then it will get "tired", and you'll get another menu.&amp;nbsp; Choose 2 for "personal".&lt;/LI&gt;&lt;LI&gt;Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.&lt;/LI&gt;&lt;LI&gt;I usually use a speakerphone so I can work on something else while waiting.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;If you have no luck reaching the IRS, or don't get good info, you can try contacting the&amp;nbsp;&lt;STRONG&gt;IRS Taxpayer Advocate Service&lt;/STRONG&gt;&amp;nbsp;for your area. &amp;nbsp;&amp;nbsp; They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS.&amp;nbsp;&amp;nbsp;&amp;nbsp; At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.&amp;nbsp;&amp;nbsp;&amp;nbsp; If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent.&amp;nbsp; A couple of users reported that at least for them, that was a backdoor route to the IRS.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate" target="_blank"&gt;http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also see this article for more info on how the IRS Taxpayer Advocate Service works::&lt;BR /&gt;&lt;A href="http://www.irs.gov/taxtopics/tc104.html" target="_blank"&gt;http://www.irs.gov/taxtopics/tc104.html&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 23 Oct 2020 12:11:40 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-e-filled-in-march-still-processing/01/1736713#M446753</guid>
      <dc:creator>Critter-3</dc:creator>
      <dc:date>2020-10-23T12:11:40Z</dc:date>
    </item>
    <item>
      <title>Re: E filled in March still processing</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-e-filled-in-march-still-processing/01/1771590#M457820</link>
      <description>&lt;P&gt;I did that and found out I needed identity verification I was verified and it has been 9 weeks and still no refind&lt;/P&gt;</description>
      <pubDate>Mon, 04 Jan 2021 14:52:26 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-e-filled-in-march-still-processing/01/1771590#M457820</guid>
      <dc:creator>Hawesbrian</dc:creator>
      <dc:date>2021-01-04T14:52:26Z</dc:date>
    </item>
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