topic Want to preview then print 2020 returns before filing.I have already paid license code [removed] why is print center asking me to pay again? in After you file

Want to preview then print 2020 returns before filing.I have already paid license code [removed] why is print center asking me to pay again?

shitliss2- — Mon, 05 Oct 2020 14:50:23 GMT

I paid 49.99 for disc at staples.why would I have to pay more/turbo sys price I determined at time of filing

Re: Want to preview then print 2020 returns before filing.I have already paid license code HMDS-7znv4-Y47vt.why is print center asking me to pay again?

xmasbaby0 — Sun, 04 Oct 2020 17:58:21 GMT

You are not filing a 2020 tax return. The year people are filing now is 2019. You will not file a 2020 return until next year in 2021--when tax year 2020 is over.

You appear to be posting from online software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

Re: Want to preview then print 2020 returns before filing.I have already paid license code HMDS-7znv4-Y47vt.why is print center asking me to pay again?

DoninGA — Sun, 04 Oct 2020 17:59:51 GMT

If you purchased the TurboTax software on a CD then you should have installed the program on your personal computer.

You are using the TurboTax online editions which are different then the desktop CD/Download editions and have separate price points. There is no license code required when using the online editions. The license code is only required for the desktop CD/Download editions.

Download the tax data file from the online edition and use the software that you should have installed on your computer. See this TurboTax support FAQ for downloading the online tax data file - https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-file/01/25740

Re: Want to preview then print 2020 returns before filing.I have already paid license code HMDS-7znv4-Y47vt.why is print center asking me to pay again?

mesquitebean — Sun, 04 Oct 2020 18:11:08 GMT

@ shitliss2-

This is a public Internet forum, so you should remove your license code from your question above. To do that, click the small blue 3-dot icon just to the right of your question title then choose Edit. I've also asked a Moderator to ensure it's removed.