topic Re: Fix license problem after forms update in After you file

Fix license problem after forms update

ron b — Mon, 07 Sep 2020 14:41:59 GMT

Re: Fix license problem after forms update

xmasbaby0 — Mon, 07 Sep 2020 14:54:31 GMT

We cannot see your screen and do not understand what "license problem" you are having. Could you please be more specific?

Re: Fix license problem after forms update

VolvoGirl — Mon, 07 Sep 2020 15:06:08 GMT

A couple License Code links

Turbo Tax asks for the License Code each time you start

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924

My Code doesn't work

https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

Re: Fix license problem after forms update

ron b — Mon, 07 Sep 2020 15:08:55 GMT

My 2019 taxes are filed. I am trying to do a 2020 estimate using the 2019 software. When I opened the 2019 TurboTax, it asked me to do a forms update. I did so. After that, it asked me to renter my 2019 license info. I do not have access to this information at this time as it is in transit to my new home. Therefore, I am looking for ways to get TurboTax to find my license which should have been in the program already from my purchase in January.

Re: Fix license problem after forms update

VolvoGirl — Mon, 07 Sep 2020 15:19:54 GMT

Sorry you need to enter it again yourself. You can call support after the holiday and get another code.

Find the License Code if you downloaded from Turbo Tax or the Advantage plan

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855904

If you have the Turbo Tax CD and can't find the License Code

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902

Contact Customer Service (You need to pick the CD/Download program in the product drop down box.)
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632