topic Tax refund in After you file

Tax refund

Goodvibes20 — Mon, 20 Jul 2020 22:55:21 GMT

I filed and have not recieved my refund

Re: Tax refund

VolvoGirl — Mon, 20 Jul 2020 22:56:22 GMT

When did you file? Did you efile or mail your return? They just started processing mailed returns that have been stacking up. See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

If you efiled....Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

Re: Tax refund

Goodvibes20 — Mon, 20 Jul 2020 22:58:03 GMT

My refund says mailed but I never recieved it. I don't know what to do?

Re: Tax refund

VolvoGirl — Mon, 20 Jul 2020 23:25:58 GMT

The IRS says it was mailed or Turbo Tax says Ready to Mail?

Did you efile? What does this say?

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If Turbo Tax says Ready to Mail did you print it out and mail it?

Sorry but Printed or Ready to Mail means you have to actually print out your tax return and mail it to the IRS or state yourself. So if you didn't mail it then it has not been filed yet. And it will always say Ready to Mail. Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return. You can try to switch to efile. Click on Add a State to let you back into your retun.

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985

Or if you want to mail a return from the Online version

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.