topic No Refund or Stimulus received in After you file

No Refund or Stimulus received

weaver2020 — Fri, 17 Jul 2020 15:14:14 GMT

Mailed in 2018 and 2019 tax returns and they were delivered UPS April 16th. I haven't received my refund or stimulus check. When I check online for refund status it says "Refund Status Error Information Doesn't Match". I can't seem to get any assistance when I call either. Is there anything further I can do since it's been 13 weeks?

Re: No Refund or Stimulus received

xmasbaby0 — Fri, 17 Jul 2020 15:15:44 GMT

MAILED RETURNS

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue: The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed once processing centers are able to reopen.

If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account. TurboTax will not know that you put your tax return in an envelope and took it to a mailbox. TurboTax does not get updates on mailed (or e-filed) returns.

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://www.cnn.com/2020/04/20/politics/irs-mail-trailers-covid/index.html

Re: No Refund or Stimulus received

xmasbaby0 — Fri, 17 Jul 2020 15:16:10 GMT

The IRS can look at your 2018 or 2019 return to issue a stimulus check. If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.

If you used the non-filer site, you will not be able to e-file a 2019 return after using the non-filer site.

TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:

You can call the IRS hotline at 1-800-919-9835 to get updates on your stimulus payment.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center#nonfilertool

https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions

https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859

Re: No Refund or Stimulus received

VolvoGirl — Fri, 17 Jul 2020 15:29:02 GMT

And we hope you mailed each year in a separate envelope. Or there's a real good chance they just stapled them together and only processed one.