topic Federal return rejected in After you file

Federal return rejected

ph53 — Wed, 15 Jul 2020 15:59:19 GMT

After doing an efile, get an email rejection notice - IND-031-04 - the primary taxpayer's AGI or self-directed PIN from last year does not match IRS records. I have tripled checked the 2018 AGI so that is correct. The pin shows up automatically.

Re: Federal return rejected

Texas Roger — Wed, 15 Jul 2020 16:01:07 GMT

For some reason the correct AGI does not match the IRS database. Try entering the number 0 instead of the actual AGI. This will often work.

If it doesn't work, you will have to print and mail your return.

Re: Federal return rejected

ph53 — Wed, 15 Jul 2020 16:43:42 GMT

Thank you! ...that worked - got submitted successfully.