topic Re: e-file rejected in After you file

e-file rejected

millerhc — Mon, 16 Mar 2020 18:05:30 GMT

in 2018 a 1040X was sent in but the IRS is not seeing or not using it. The incorrect filling has a AGI as 191676 (INCORRECT) The 1040X has a AGI of158870 (CORRECT). Do I have to change it back to the incorrect AGI? Can I re-efle after this change,or send by mail? When I e-filed I set up for automatic payment from my checking. What happens to this?

Re: e-file rejected

bluedeb — Mon, 16 Mar 2020 18:28:37 GMT

You would use the AGI from your original 2018 tax return. Do not use the amount from your amended return.

When your return gets rejected no information is sent to the IRS, so your payment information has not gone through.

Re: e-file rejected

millerhc — Thu, 19 Mar 2020 15:17:12 GMT

Yes the replay helped me. I changed it back to the original 2018 AGI and re-efiled. I have not heard if the corrected e-filing has been received. Wished I had mailed.

Re: e-file rejected

bluedeb — Thu, 19 Mar 2020 15:53:15 GMT

You can check your e-file status yourself:

How do I check my e-file status?

If you've got an Alexa device, you can enable it to check for you.

If you used TurboTax CD/Downloadyou can check your e-file status by opening the File menu and selecting Check E-filing status or by opening your return, selecting the File tab, and selecting the Check E-file Status header.

Keep in mind:

E-filing status is what stage of the process your return is in.
Refund status is when you can expect you refund. If that’s what you’re interested in, go to Where's My Refund?

Re: rejected efile

bagpiper — Thu, 26 Mar 2020 21:09:27 GMT

used wrong e file pin -- I have correct one how do I correct

Re: rejected efile

bluedeb — Thu, 26 Mar 2020 21:11:21 GMT

@bagpiper

Where do I correct my 2018 AGI in TurboTax Online?

To revisit the 2018 AGI section in TurboTax Online:

Sign in and open your return, if you haven't already done so.
From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
Select I want to e-file.
Continue until you see the place to enter your 2018 AGI.

---------------------------------

How do I correct my 2018 AGI in the TurboTax CD/Download software?

To correct your 2018 AGI in TurboTax, open your return and then:

Click the File tab and continue until you reach the To continue, select from the options below screen.
Enter your corrected AGI in Enter last year's AGI here.
Click Continue and keep following the screens until you've re-transmitted your return.

Re: e-file rejected

zhshqzyc — Sat, 18 Apr 2020 16:18:27 GMT

Hello,

I have the same issue, I used the amended agi and failed. I used my credit card $24.99. Now I am going to fixed it and re-send it. It seems that I am going to be re-charged again?

Re: e-file rejected

DoninGA — Sat, 18 Apr 2020 16:21:05 GMT

@zhshqzyc wrote:

Hello,

I have the same issue, I used the amended agi and failed. I used my credit card $24.99. Now I am going to fixed it and re-send it. It seems that I am going to be re-charged again?

No, you should not have to enter your CC information again to e-file the state tax return since the first e-filing was rejected. Nor should be you be charged the $24.99 again when e-filing the corrected tax returns.

Re: e-file rejected

zhshqzyc — Sat, 18 Apr 2020 16:29:39 GMT

But I am in the page which asks me to input CC information. Please see the images.

I am confused.

Re: e-file rejected

DoninGA — Sat, 18 Apr 2020 16:39:59 GMT

@zhshqzyc Contact TurboTax support for this issue. If you already entered your CC information for e-filing the state tax return and you were charged $24.99 on the card, then you should not be charged again since the first e-file was rejected. Verify on your CC account that there is a $24.99 charge and if there is contact support.

To contact TurboTax customer service/support use their contact website during business hours. Use the key words billing issues

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: e-file rejected

zhshqzyc — Sat, 18 Apr 2020 17:51:02 GMT

Sure, I will contact the support. It is a bug of the software. I have been charged twice. Please see the image.

Re: e-file rejected

Picklepants57 — Sun, 26 Apr 2020 22:03:32 GMT

I do not no why my efile as rejected. I am disabled and can not do mailing. I payed a lot for this I must have e file status please help. I was filing 2019 taxes

Re: e-file rejected

bagpiper — Mon, 27 Apr 2020 15:54:03 GMT

My error was using the wrong year $ amount they ask for . They want the amount shown

on your 2018 return not the current return.

Re: e-file rejected

yoris — Wed, 20 May 2020 01:50:32 GMT

I got rejected twice , I went back to turbo tax , but it shows 0 , seems like I have to restart everything all over. Is that so ?

Re: e-file rejected

Adrian hunter3006 — Wed, 20 May 2020 13:38:22 GMT

What if i dont have my tax return of 2018 to get my AGI...what do i do now. Ii fule 2 weeks ago im rejected

Re: e-file rejected

DoninGA — Wed, 20 May 2020 13:45:34 GMT

@Adrian hunter3006 wrote:

What if i dont have my tax return of 2018 to get my AGI...what do i do now. Ii fule 2 weeks ago im rejected

The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Re: e-file rejected what form do i use to resubmit my tax return 2019

godsplan1975 — Sun, 24 May 2020 05:41:00 GMT

How to resubmit my tax return for 2019?

Re: e-file rejected

qualifying widower — Tue, 30 Jun 2020 15:11:08 GMT

The original charge for the tax due and the processing fee is showing on my bank statement. How can I be sure I will not be charged twice

Re: e-file rejected

xmasbaby0 — Tue, 30 Jun 2020 15:23:52 GMT

@qualifying widower Why do you think you will be charged twice?

If you are looking at your TurboTax account and seeing a tax due amount, that is because the online account never updates to show that you paid your tax due. TurboTax never knows how, when or even if you paid your tax. The online account will only show the result of the tax return you prepared using the software; if you owed tax, that will always be shown in your account even after you pay it.

Re: e-file rejected

codystephan57 — Tue, 14 Jul 2020 02:08:12 GMT

I have never e filed before. I have no access to the 2018 agi. I have no pin number