topic Re: Charge in After you file

Charge

Corydean45 — Sun, 03 May 2020 01:12:35 GMT

I was charged $130 today. The turbotax costs were supposed to come out of my tax refund, and I was not supposed to get charged $130?

Re: Charge

mesquitebean — Sun, 03 May 2020 01:23:11 GMT

@ Corydean45 wrote: "I was charged $130 today. The turbotax costs were supposed to come out of my tax refund, and I was not supposed to get charged $130?"

What do you mean? Are you currently filing a return?

Or did you file a return some time ago, and did you get emailed a bill asking you to pay the fees because your Federal refund has been delayed by the IRS or reduced?

Or has your bank/card account already been auto-debited for the TurboTax fees because of a delay with your Federal refund at the IRS? If so we can tell you more about that process.

Re: Charge

Corydean45 — Sun, 03 May 2020 01:31:34 GMT

I filed the return back in February. I have yet to receive my tax return. Checked my account today to see the $130 charge but I have not received a receipt and can't find what it was for.

Re: Charge

mesquitebean — Sun, 03 May 2020 01:42:08 GMT

@ Corydean45 wrote:
I filed the return back in February. I have yet to receive my tax return. Checked my account today to see the $130 charge but I have not received a receipt and can't find what it was for.

This is a user community forum, so we don't know what exact products you used. As an example, if you used Deluxe and prepared Federal and state returns, the fees back in February would have been:

Deluxe Federal $40

State return $40

Option to pay fees out of the Federal refund: $40 ($45 for California filers)

Plus possible sales tax.

By "charge" are you referring to a debit?

If you chose to pay your TurboTax fees out of your Federal refund, and if your Federal refund has been delayed unusually long at the IRS (or if it's been reduced), TurboTax will want to be paid. They would have started sending you emailed bills to pay. If you don't respond by either paying or asking for a deferment, they will ultimately send an email they are about to debit your bank account, and if still no response, they debit your bank account. If you didn't get the emails, check other email accounts and also the spam/junk folders.

See this FAQ that explains the process. The first paragraph there has a special phone number if you have a question or need to appeal a NSF fee (non-sufficient funds/overdraft fee).

Hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

FAQ: Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...