topic Re: I filed my taxes April 4, and the irs website says it’s still processing the return and if it... in After you file https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1564576#M396550 <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Unfortunately, the IRS is woefully understaffed due to COVID-19, so things are taking longer--including tax return processing. If you haven't received your refund by the time they reopen, please reach out at 800 829 1040.</SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Regarding your stimulus, the IRS has not given TurboTax any official guidance as to&nbsp;when&nbsp;stimulus payments for&nbsp;every&nbsp;taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">The IRS rolled out the "Get My Payment" tool&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment" target="_blank"><SPAN style="color:null">here</SPAN></A><SPAN style="color:null">. According to&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/economic-impact-payments" target="_blank"><SPAN style="color:null">IRS.gov</SPAN></A><SPAN style="color:null">, you can use the "Get My Payment" application to:</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Check your payment status</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Confirm your payment type: direct deposit or check</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Enter your bank account information for direct deposit if the IRS doesn't&nbsp; have&nbsp;your direct deposit information and if they haven't sent your payment yet.</SPAN></SPAN></SPAN></LI> <LI><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">Receive paper check payments: If you moved since you last filed,&nbsp;</SPAN><A href="https://www.irs.gov/taxtopics/tc157" target="_blank"><SPAN style="color:null">let us know your new mailing address</SPAN></A><SPAN style="color:null">.</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">According to the&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#bank" target="_blank"><SPAN style="color:null">IRS FAQs:</SPAN></A></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Get My Payment&nbsp;will display one of the following payment statuses:</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">1.&nbsp;Payment Status&nbsp;(one of two statuses) –</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">A payment has been processed, a payment date is available, and payment is to be sent either by direct deposit or mail.</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You are eligible, but a payment has not been processed and a payment date is not available.</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">2.&nbsp;Need More Information&nbsp;– You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">3.&nbsp;Payment Status Not Available&nbsp;– We cannot determine your eligibility for a payment at this time. For example, this could mean:</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You are required to file a tax return, but:</SPAN></SPAN></SPAN> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">We haven't finished processing your 2019 return</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.</SPAN></SPAN></SPAN></LI> </UL> </LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You don't usually file a return, and:</SPAN></SPAN></SPAN> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.</SPAN></SPAN></SPAN></LI> </UL> </LI> <LI><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">You’re not eligible for a payment (</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#elig" target="_blank"><SPAN style="color:null">see Eligibility</SPAN></A><SPAN style="color:null">).</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><EM><U>If a payment date is not provided, updates to your payment status are made no more than once per day.</U></EM></SPAN></SPAN></SPAN></P> Mon, 04 May 2020 17:02:49 GMT GiseleD 2020-05-04T17:02:49Z I filed my taxes April 4, and the irs website says it’s still processing the return and if it’s been more than 21 days to call. But the irs is closed what should I do I haven’t gotte https://ttlc.intuit.com/community/after-you-file/discussion/i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it-s-been/01/1564508#M396527 *gotten my stimulus check either Mon, 04 May 2020 16:42:44 GMT https://ttlc.intuit.com/community/after-you-file/discussion/i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it-s-been/01/1564508#M396527 Jmarquez1021 2020-05-04T16:42:44Z Re: I filed my taxes April 4, and the irs website says it’s still processing the return and if it... https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1564576#M396550 <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Unfortunately, the IRS is woefully understaffed due to COVID-19, so things are taking longer--including tax return processing. If you haven't received your refund by the time they reopen, please reach out at 800 829 1040.</SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Regarding your stimulus, the IRS has not given TurboTax any official guidance as to&nbsp;when&nbsp;stimulus payments for&nbsp;every&nbsp;taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">The IRS rolled out the "Get My Payment" tool&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment" target="_blank"><SPAN style="color:null">here</SPAN></A><SPAN style="color:null">. According to&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/economic-impact-payments" target="_blank"><SPAN style="color:null">IRS.gov</SPAN></A><SPAN style="color:null">, you can use the "Get My Payment" application to:</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Check your payment status</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Confirm your payment type: direct deposit or check</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Enter your bank account information for direct deposit if the IRS doesn't&nbsp; have&nbsp;your direct deposit information and if they haven't sent your payment yet.</SPAN></SPAN></SPAN></LI> <LI><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">Receive paper check payments: If you moved since you last filed,&nbsp;</SPAN><A href="https://www.irs.gov/taxtopics/tc157" target="_blank"><SPAN style="color:null">let us know your new mailing address</SPAN></A><SPAN style="color:null">.</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">According to the&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#bank" target="_blank"><SPAN style="color:null">IRS FAQs:</SPAN></A></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Get My Payment&nbsp;will display one of the following payment statuses:</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">1.&nbsp;Payment Status&nbsp;(one of two statuses) –</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">A payment has been processed, a payment date is available, and payment is to be sent either by direct deposit or mail.</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You are eligible, but a payment has not been processed and a payment date is not available.</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">2.&nbsp;Need More Information&nbsp;– You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">3.&nbsp;Payment Status Not Available&nbsp;– We cannot determine your eligibility for a payment at this time. For example, this could mean:</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You are required to file a tax return, but:</SPAN></SPAN></SPAN> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">We haven't finished processing your 2019 return</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.</SPAN></SPAN></SPAN></LI> </UL> </LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You don't usually file a return, and:</SPAN></SPAN></SPAN> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.</SPAN></SPAN></SPAN></LI> </UL> </LI> <LI><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">You’re not eligible for a payment (</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#elig" target="_blank"><SPAN style="color:null">see Eligibility</SPAN></A><SPAN style="color:null">).</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><EM><U>If a payment date is not provided, updates to your payment status are made no more than once per day.</U></EM></SPAN></SPAN></SPAN></P> Mon, 04 May 2020 17:02:49 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1564576#M396550 GiseleD 2020-05-04T17:02:49Z Re: I filed my taxes April 4, and the irs website says it’s still processing the return and if it... https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1687070#M432469 <P>Hello&nbsp; &nbsp;are there phone numbers&nbsp; where you can actually talk to someone at the IRS&nbsp; &nbsp;Have tried all numbers and only get messages&nbsp; &nbsp; None of the responses in all the post are helpful&nbsp; &nbsp;Return was accepted and is in processing</P><P>COVID or not&nbsp; April 4th till now is crazy</P> Wed, 15 Jul 2020 15:58:26 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1687070#M432469 sissy54 2020-07-15T15:58:26Z Re: I filed my taxes April 4, and the irs website says it’s still processing the return and if it... https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1687082#M432476 <BLOCKQUOTE><HR /><LI-USER uid="2548215"></LI-USER>&nbsp;wrote:<BR /> <P>Hello&nbsp; &nbsp;are there phone numbers&nbsp; where you can actually talk to someone at the IRS&nbsp; &nbsp;Have tried all numbers and only get messages&nbsp; &nbsp; None of the responses in all the post are helpful&nbsp; &nbsp;Return was accepted and is in processing</P> <P>COVID or not&nbsp; April 4th till now is crazy</P> <HR /></BLOCKQUOTE> <P>Today would be a bad day to call the IRS as it is the federal due date for tax returns and the phone lines are overloaded.</P> <P>&nbsp;</P> <P>Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday<BR />When calling the IRS<SPAN>&nbsp;</SPAN><STRONG>do NOT</STRONG><SPAN>&nbsp;</SPAN>choose the first option re: "Refund", or it will send you to an automated phone line.<BR />So after first choosing your language, then<SPAN>&nbsp;</SPAN><STRONG>do NOT</STRONG><SPAN>&nbsp;</SPAN>choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.<BR />Then press 1 for "form, tax history, or payment".<BR />Then press 3 "for all other questions."<BR />Then press 2 "for all other questions."<BR />- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.<BR />- After it asks twice, you will get another menu.</P> <P><SPAN>Press 2 for personal or individual tax questions.</SPAN><BR />Then<SPAN>&nbsp;</SPAN><SPAN>press 4 for all other inquiries</SPAN><BR />It should then transfer you to an agent.</P> Wed, 15 Jul 2020 15:59:58 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1687082#M432476 DoninGA 2020-07-15T15:59:58Z
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topic Re: I filed my taxes April 4, and the irs website says it’s still processing the return and if it... in After you file
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<P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Unfortunately, the IRS is woefully understaffed due to COVID-19, so things are taking longer--including tax return processing. If you haven't received your refund by the time they reopen, please reach out at 800 829 1040.</SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Regarding your stimulus, the IRS has not given TurboTax any official guidance as to&nbsp;when&nbsp;stimulus payments for&nbsp;every&nbsp;taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">The IRS rolled out the "Get My Payment" tool&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment" target="_blank"><SPAN style="color:null">here</SPAN></A><SPAN style="color:null">. According to&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/economic-impact-payments" target="_blank"><SPAN style="color:null">IRS.gov</SPAN></A><SPAN style="color:null">, you can use the "Get My Payment" application to:</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Check your payment status</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Confirm your payment type: direct deposit or check</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Enter your bank account information for direct deposit if the IRS doesn't&nbsp; have&nbsp;your direct deposit information and if they haven't sent your payment yet.</SPAN></SPAN></SPAN></LI> <LI><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">Receive paper check payments: If you moved since you last filed,&nbsp;</SPAN><A href="https://www.irs.gov/taxtopics/tc157" target="_blank"><SPAN style="color:null">let us know your new mailing address</SPAN></A><SPAN style="color:null">.</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">According to the&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#bank" target="_blank"><SPAN style="color:null">IRS FAQs:</SPAN></A></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Get My Payment&nbsp;will display one of the following payment statuses:</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">1.&nbsp;Payment Status&nbsp;(one of two statuses) –</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">A payment has been processed, a payment date is available, and payment is to be sent either by direct deposit or mail.</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You are eligible, but a payment has not been processed and a payment date is not available.</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">2.&nbsp;Need More Information&nbsp;– You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">3.&nbsp;Payment Status Not Available&nbsp;– We cannot determine your eligibility for a payment at this time. For example, this could mean:</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You are required to file a tax return, but:</SPAN></SPAN></SPAN> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">We haven't finished processing your 2019 return</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.</SPAN></SPAN></SPAN></LI> </UL> </LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You don't usually file a return, and:</SPAN></SPAN></SPAN> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.</SPAN></SPAN></SPAN></LI> </UL> </LI> <LI><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">You’re not eligible for a payment (</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#elig" target="_blank"><SPAN style="color:null">see Eligibility</SPAN></A><SPAN style="color:null">).</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><EM><U>If a payment date is not provided, updates to your payment status are made no more than once per day.</U></EM></SPAN></SPAN></SPAN></P>
</description>
<pubDate>Mon, 04 May 2020 17:02:49 GMT</pubDate>
<dc:creator>GiseleD</dc:creator>
<dc:date>2020-05-04T17:02:49Z</dc:date>
<item>
<title>
I filed my taxes April 4, and the irs website says it’s still processing the return and if it’s been more than 21 days to call. But the irs is closed what should I do I haven’t gotte
</title>
<link>
https://ttlc.intuit.com/community/after-you-file/discussion/i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it-s-been/01/1564508#M396527
</link>
<description>*gotten my stimulus check either</description>
<pubDate>Mon, 04 May 2020 16:42:44 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/after-you-file/discussion/i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it-s-been/01/1564508#M396527
</guid>
<dc:creator>Jmarquez1021</dc:creator>
<dc:date>2020-05-04T16:42:44Z</dc:date>
</item>
<item>
<title>
Re: I filed my taxes April 4, and the irs website says it’s still processing the return and if it...
</title>
<link>
https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1564576#M396550
</link>
<description>
<P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Unfortunately, the IRS is woefully understaffed due to COVID-19, so things are taking longer--including tax return processing. If you haven't received your refund by the time they reopen, please reach out at 800 829 1040.</SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Regarding your stimulus, the IRS has not given TurboTax any official guidance as to&nbsp;when&nbsp;stimulus payments for&nbsp;every&nbsp;taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus when it is released to you (as long as you otherwise qualify for it).</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">The IRS rolled out the "Get My Payment" tool&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment" target="_blank"><SPAN style="color:null">here</SPAN></A><SPAN style="color:null">. According to&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/economic-impact-payments" target="_blank"><SPAN style="color:null">IRS.gov</SPAN></A><SPAN style="color:null">, you can use the "Get My Payment" application to:</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Check your payment status</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Confirm your payment type: direct deposit or check</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Enter your bank account information for direct deposit if the IRS doesn't&nbsp; have&nbsp;your direct deposit information and if they haven't sent your payment yet.</SPAN></SPAN></SPAN></LI> <LI><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">Receive paper check payments: If you moved since you last filed,&nbsp;</SPAN><A href="https://www.irs.gov/taxtopics/tc157" target="_blank"><SPAN style="color:null">let us know your new mailing address</SPAN></A><SPAN style="color:null">.</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">According to the&nbsp;</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#bank" target="_blank"><SPAN style="color:null">IRS FAQs:</SPAN></A></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Get My Payment&nbsp;will display one of the following payment statuses:</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">1.&nbsp;Payment Status&nbsp;(one of two statuses) –</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">A payment has been processed, a payment date is available, and payment is to be sent either by direct deposit or mail.</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You are eligible, but a payment has not been processed and a payment date is not available.</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">2.&nbsp;Need More Information&nbsp;– You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">&nbsp;</SPAN></SPAN></SPAN></P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">3.&nbsp;Payment Status Not Available&nbsp;– We cannot determine your eligibility for a payment at this time. For example, this could mean:</SPAN></SPAN></SPAN></P> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You are required to file a tax return, but:</SPAN></SPAN></SPAN> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">We haven't finished processing your 2019 return</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.</SPAN></SPAN></SPAN></LI> </UL> </LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You don't usually file a return, and:</SPAN></SPAN></SPAN> <UL> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet</SPAN></SPAN></SPAN></LI> <LI><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.</SPAN></SPAN></SPAN></LI> </UL> </LI> <LI><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><SPAN style="color:null">You’re not eligible for a payment (</SPAN><A href="https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#elig" target="_blank"><SPAN style="color:null">see Eligibility</SPAN></A><SPAN style="color:null">).</SPAN></SPAN></SPAN></LI> </UL> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><EM><U>If a payment date is not provided, updates to your payment status are made no more than once per day.</U></EM></SPAN></SPAN></SPAN></P>
</description>
<pubDate>Mon, 04 May 2020 17:02:49 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1564576#M396550
</guid>
<dc:creator>GiseleD</dc:creator>
<dc:date>2020-05-04T17:02:49Z</dc:date>
</item>
<item>
<title>
Re: I filed my taxes April 4, and the irs website says it’s still processing the return and if it...
</title>
<link>
https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1687070#M432469
</link>
<description>
<P>Hello&nbsp; &nbsp;are there phone numbers&nbsp; where you can actually talk to someone at the IRS&nbsp; &nbsp;Have tried all numbers and only get messages&nbsp; &nbsp; None of the responses in all the post are helpful&nbsp; &nbsp;Return was accepted and is in processing</P><P>COVID or not&nbsp; April 4th till now is crazy</P>
</description>
<pubDate>Wed, 15 Jul 2020 15:58:26 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1687070#M432469
</guid>
<dc:creator>sissy54</dc:creator>
<dc:date>2020-07-15T15:58:26Z</dc:date>
</item>
<item>
<title>
Re: I filed my taxes April 4, and the irs website says it’s still processing the return and if it...
</title>
<link>
https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1687082#M432476
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="2548215"></LI-USER>&nbsp;wrote:<BR /> <P>Hello&nbsp; &nbsp;are there phone numbers&nbsp; where you can actually talk to someone at the IRS&nbsp; &nbsp;Have tried all numbers and only get messages&nbsp; &nbsp; None of the responses in all the post are helpful&nbsp; &nbsp;Return was accepted and is in processing</P> <P>COVID or not&nbsp; April 4th till now is crazy</P> <HR /></BLOCKQUOTE> <P>Today would be a bad day to call the IRS as it is the federal due date for tax returns and the phone lines are overloaded.</P> <P>&nbsp;</P> <P>Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday<BR />When calling the IRS<SPAN>&nbsp;</SPAN><STRONG>do NOT</STRONG><SPAN>&nbsp;</SPAN>choose the first option re: "Refund", or it will send you to an automated phone line.<BR />So after first choosing your language, then<SPAN>&nbsp;</SPAN><STRONG>do NOT</STRONG><SPAN>&nbsp;</SPAN>choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.<BR />Then press 1 for "form, tax history, or payment".<BR />Then press 3 "for all other questions."<BR />Then press 2 "for all other questions."<BR />- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.<BR />- After it asks twice, you will get another menu.</P> <P><SPAN>Press 2 for personal or individual tax questions.</SPAN><BR />Then<SPAN>&nbsp;</SPAN><SPAN>press 4 for all other inquiries</SPAN><BR />It should then transfer you to an agent.</P>
</description>
<pubDate>Wed, 15 Jul 2020 15:59:58 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/after-you-file/discussion/re-i-filed-my-taxes-april-4-and-the-irs-website-says-it-s-still-processing-the-return-and-if-it/01/1687082#M432476
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2020-07-15T15:59:58Z</dc:date>
</item>
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