topic It's been 7 weeks in After you file

It's been 7 weeks

gaviolaj — Mon, 20 Apr 2020 22:18:34 GMT

Hi,

I filed my tax returns through mail around March 6th 2020. I sent both state and federal to different addresses and have since received my state refund but the federal has had no development. When I check the Where's My Refund on the IRS site, it says they have no info for me. It's my first time filing through turbo tax so I'm not sure what to do now.

Side note: I also attempted to call the IRS directly through 1(800) 829-1954 but am only able to get hold of the automated voice mails.

Re: It's been 7 weeks

xmasbaby0 — Mon, 20 Apr 2020 13:13:24 GMT

If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue: The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed once processing centers are able to reopen.

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account. TurboTax will not know that you put your tax return in an envelope and took it to a mailbox. TurboTax does not get updates on mailed (or e-filed) returns.

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Re: It's been 7 weeks

hoopsfan48 — Mon, 20 Apr 2020 20:34:05 GMT

I'm in the EXACT same situation. Mailed my fed and state on March 2. Got my state refund within 10 days. Absolutely nothing for federal and the Check My Refund Tool also says they have no information. Super helpful of TurboTax to tell me AFTER the fact that I should have sent it in a envelope requiring signatures (insert eye roll). SO frustrated.

Re: It's been 7 weeks

Tmvillarosa — Tue, 21 Apr 2020 19:05:05 GMT

I send my back February 27 and the same thing I have and be able to see if they even got it yet because I send it in the mail