topic Why does my refund from IRS keep saying being processed in After you file https://ttlc.intuit.com/community/after-you-file/discussion/why-does-my-refund-from-irs-keep-saying-being-processed/01/1511364#M377574 Sun, 19 Apr 2020 18:07:09 GMT user8082760293 2020-04-19T18:07:09Z Why does my refund from IRS keep saying being processed https://ttlc.intuit.com/community/after-you-file/discussion/why-does-my-refund-from-irs-keep-saying-being-processed/01/1511364#M377574 Sun, 19 Apr 2020 18:07:09 GMT https://ttlc.intuit.com/community/after-you-file/discussion/why-does-my-refund-from-irs-keep-saying-being-processed/01/1511364#M377574 user8082760293 2020-04-19T18:07:09Z Re: Why does my refund from IRS keep saying being processed https://ttlc.intuit.com/community/after-you-file/discussion/re-why-does-my-refund-from-irs-keep-saying-being-processed/01/1511376#M377577 Sun, 19 Apr 2020 18:10:37 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-why-does-my-refund-from-irs-keep-saying-being-processed/01/1511376#M377577 Critter 2020-04-19T18:10:37Z Re: Why does my refund from IRS keep saying being processed https://ttlc.intuit.com/community/after-you-file/discussion/re-why-does-my-refund-from-irs-keep-saying-being-processed/01/1511378#M377579 <P><SPAN>Only the IRS controls when and if a tax refund is Approved and Sent.</SPAN></P><H3>&nbsp;</H3><P>**NOTE*** Due to the Corona virus the IRS is operating short staffed. All field offices are closed and some processing centers are all but closed. Any tax return that requires hand processing will probably have long delays. Mailed returns are not being processed at all at this time. Most phone service has been curtailed.<BR /><A href="https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue" target="_blank" rel="noopener">https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue</A></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><SPAN>Call the IRS: &nbsp;1-800-829-1040 &nbsp;hours 7 AM - 7 PM local time Monday-Friday</SPAN></P><P><SPAN>When calling the IRS<SPAN class="apple-converted-space">&nbsp;</SPAN><STRONG>do NOT</STRONG><SPAN class="apple-converted-space">&nbsp;</SPAN>choose the first option re: "Refund", or it will send you to an automated phone line. &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>So after first choosing your language, then<SPAN class="apple-converted-space"><STRONG>&nbsp;</STRONG></SPAN><STRONG>do NOT</STRONG><SPAN class="apple-converted-space">&nbsp;</SPAN>choose Option 1 (refund info). &nbsp;Choose option 2 for "personal income tax" instead.</SPAN></P><P><SPAN>Then press 1 for "form, tax history, or payment". &nbsp;&nbsp;</SPAN></P><P><SPAN>Then press 3 "for all other questions."</SPAN></P><P><SPAN>Then press 2 "for all other questions." &nbsp;</SPAN></P><P><SPAN>- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything. &nbsp;</SPAN></P><P><SPAN>- After it asks twice, you will get another menu.</SPAN></P><P><SPAN>Then press 2 for personal or individual tax questions.</SPAN></P><P><SPAN>It should then transfer you to an agent.</SPAN></P><P>&nbsp;</P><P><SPAN>Or you can contact your local IRS office. &nbsp;See this IRS website for local IRS offices -<SPAN class="apple-converted-space">&nbsp;</SPAN></SPAN><A href="http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1" target="_blank" rel="noopener"><SPAN>http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1</SPAN></A><SPAN class="apple-converted-space"><SPAN>&nbsp;</SPAN></SPAN><SPAN>or call 1-844-545-5640 to set up an appointment</SPAN></P><P>&nbsp;</P><P><SPAN>Or you may want to contact a Taxpayer Advocate in your area. &nbsp;See this IRS website for Taxpayer Advocate in your area and a toll free number -<SPAN class="apple-converted-space">&nbsp;</SPAN></SPAN><A href="http://www.irs.gov/Advocate/Local-Taxpayer-Advocate" target="_blank" rel="noopener"><SPAN>http://www.irs.gov/Advocate/Local-Taxpayer-Advocate</SPAN></A></P> Sun, 19 Apr 2020 18:10:47 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-why-does-my-refund-from-irs-keep-saying-being-processed/01/1511378#M377579 Critter 2020-04-19T18:10:47Z
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Re: Why does my refund from IRS keep saying being processed
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Re: Why does my refund from IRS keep saying being processed
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<P><SPAN>Only the IRS controls when and if a tax refund is Approved and Sent.</SPAN></P><H3>&nbsp;</H3><P>**NOTE*** Due to the Corona virus the IRS is operating short staffed. All field offices are closed and some processing centers are all but closed. Any tax return that requires hand processing will probably have long delays. Mailed returns are not being processed at all at this time. Most phone service has been curtailed.<BR /><A href="https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue" target="_blank" rel="noopener">https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue</A></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><SPAN>Call the IRS: &nbsp;1-800-829-1040 &nbsp;hours 7 AM - 7 PM local time Monday-Friday</SPAN></P><P><SPAN>When calling the IRS<SPAN class="apple-converted-space">&nbsp;</SPAN><STRONG>do NOT</STRONG><SPAN class="apple-converted-space">&nbsp;</SPAN>choose the first option re: "Refund", or it will send you to an automated phone line. &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>So after first choosing your language, then<SPAN class="apple-converted-space"><STRONG>&nbsp;</STRONG></SPAN><STRONG>do NOT</STRONG><SPAN class="apple-converted-space">&nbsp;</SPAN>choose Option 1 (refund info). &nbsp;Choose option 2 for "personal income tax" instead.</SPAN></P><P><SPAN>Then press 1 for "form, tax history, or payment". &nbsp;&nbsp;</SPAN></P><P><SPAN>Then press 3 "for all other questions."</SPAN></P><P><SPAN>Then press 2 "for all other questions." &nbsp;</SPAN></P><P><SPAN>- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything. &nbsp;</SPAN></P><P><SPAN>- After it asks twice, you will get another menu.</SPAN></P><P><SPAN>Then press 2 for personal or individual tax questions.</SPAN></P><P><SPAN>It should then transfer you to an agent.</SPAN></P><P>&nbsp;</P><P><SPAN>Or you can contact your local IRS office. &nbsp;See this IRS website for local IRS offices -<SPAN class="apple-converted-space">&nbsp;</SPAN></SPAN><A href="http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1" target="_blank" rel="noopener"><SPAN>http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1</SPAN></A><SPAN class="apple-converted-space"><SPAN>&nbsp;</SPAN></SPAN><SPAN>or call 1-844-545-5640 to set up an appointment</SPAN></P><P>&nbsp;</P><P><SPAN>Or you may want to contact a Taxpayer Advocate in your area. &nbsp;See this IRS website for Taxpayer Advocate in your area and a toll free number -<SPAN class="apple-converted-space">&nbsp;</SPAN></SPAN><A href="http://www.irs.gov/Advocate/Local-Taxpayer-Advocate" target="_blank" rel="noopener"><SPAN>http://www.irs.gov/Advocate/Local-Taxpayer-Advocate</SPAN></A></P>
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