I did not receive my turbo tax card what do i do?

rvuolo99 — Wed, 15 Apr 2020 15:56:40 GMT

Re: I did not receive my turbo tax card what do i do?

JeanneLO — Wed, 15 Apr 2020 23:36:33 GMT

If it has been longer than 10 business days since you filed your tax return and you selected your direct deposit with the Turbo Visa Debit Card (remember: Saturday, Sunday, and official holidays don't count as business days) you can visit TurboDebitCard.com or call toll-free at (888) 285-4169 to order a replacement card. Please note the website and phone lines are experiencing high volumes today due to stimulus payments being funded.

Follow these steps to request a replacement card if you call:

Listen to the recording (you cannot skip it)
Press 2 to continue using the automated system.
The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
Press 2 for the option of " have not yet received your card".
Next you will be prompted to enter your social security number, zip code, and birth date.

Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

Re: I did not receive my turbo tax card what do i do?

bigbadjoe68 — Fri, 17 Apr 2020 23:08:00 GMT

I have not received my Turbo debit card.

Re: I did not receive my turbo tax card what do i do?

HeatherPLO — Fri, 17 Apr 2020 23:17:47 GMT

If you have not received your card, you will need to reach out to the Prepaid Turbo Tax Customer Service, To do this:

https://turbodebitcard.intuit.com/contact-us

topic I did not receive my turbo tax card what do i do? in After you file

I did not receive my turbo tax card what do i do?

Re: I did not receive my turbo tax card what do i do?

Re: I did not receive my turbo tax card what do i do?

Re: I did not receive my turbo tax card what do i do?