topic I do not have my TurboTax card anymore the stimulus says it has been deposited into that account but I cannot reach them what can I do in After you file

I do not have my TurboTax card anymore the stimulus says it has been deposited into that account but I cannot reach them what can I do

stanley-sara15 — Wed, 15 Apr 2020 15:24:00 GMT

Re: I do not have my TurboTax card anymore the stimulus says it has been deposited into that acco...

ReginaM — Wed, 15 Apr 2020 15:45:17 GMT

In order to deliver money as quickly as possible to those who need it, the IRS is sending stimulus payments to eligible taxpayers who filed a tax return in either 2019 or 2018 and chose to receive their refund via direct deposit into their checking account. These taxpayers will automatically have their stimulus payment deposited into the account they received their refund.

We have not yet received confirmation from the IRS on whether they will be putting stimulus payments on prepaid debit cards. However, we have noticed that the IRS has started depositing stimulus payments on some prepaid debit cards for taxpayers that chose to receive their refund through that method in tax year 2019 or 2018. If you received your refund on a prepaid debit card in tax year 2019 or 2018, here is what you need to know:

I have access to my debit card: If you have access to your debit card (most people), there is nothing more you need to do. If the IRS deposits a stimulus payment onto your prepaid debit card, you will be able to immediately use the stimulus funds upon deposit.
I don’t have access to my debit card: If you received a notification that you will be receiving your stimulus payment from the IRS on your prepaid debit card and no longer have access to it, we will have information coming shortly. We encourage you to visit this site, where we are continually updating with the latest information and guidance. We know everyone is anxious to get their stimulus money and we are committed to helping our customers get access to their stimulus payment as fast as possible.

Re: I do not have my TurboTax card anymore the stimulus says it has been deposited into that acco...

stanley-sara15 — Wed, 15 Apr 2020 16:30:00 GMT

When I filed my 2019 tax returns I entered my new tax return information my new checking account number and routing number I am curious to why they still are sending it to my old debit card that I no longer own how can I contact TurboTax to figure out why they’re not using my new checking account information that I entered incorrectly

Re: I do not have my TurboTax card anymore the stimulus says it has been deposited into that acco...

stanley-sara15 — Wed, 15 Apr 2020 16:30:35 GMT

I meant correctly not incorrectly

Re: I do not have my TurboTax card anymore the stimulus says it has been deposited into that account but I cannot reach them what can I do

KalahLavender20 — Mon, 18 May 2020 04:49:02 GMT

What can I do to get my stimulus from TurboTax it’s been deposited but I haven’t gotten it

Re: I do not have my TurboTax card anymore the stimulus says it has been deposited into that acco...

JotikaT2 — Tue, 19 May 2020 21:25:44 GMT

As this is a public forum, we cannot assist you regarding your personal account.

I recommend logging into your account using the link below as there may be more options available to you.

Please see the following link for more information, including how to contact customer service, should you need additional assistance.

Info from TurboTax for Debit Card