topic I haven't received my turbo card I called the automated system and it asked for card number but I never recieved a card what do I do in After you file https://ttlc.intuit.com/community/after-you-file/discussion/i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-but-i/01/1444204#M345970 Sat, 11 Apr 2020 18:02:49 GMT ronailross46 2020-04-11T18:02:49Z I haven't received my turbo card I called the automated system and it asked for card number but I never recieved a card what do I do https://ttlc.intuit.com/community/after-you-file/discussion/i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-but-i/01/1444204#M345970 Sat, 11 Apr 2020 18:02:49 GMT https://ttlc.intuit.com/community/after-you-file/discussion/i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-but-i/01/1444204#M345970 ronailross46 2020-04-11T18:02:49Z Re: I haven't received my turbo card I called the automated system and it asked for card number b... https://ttlc.intuit.com/community/after-you-file/discussion/re-i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-b/01/1449963#M348604 <P><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial">Call toll-free at (888) 285-4169&nbsp;to check the address on file, update your address, or have a new card sent to you if it's been longer than 10 business days. Follow the steps below.&nbsp;I have called the system to create these steps for you.</SPAN></SPAN></P> <OL> <LI><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial"><STRONG>Listen</STRONG></SPAN></SPAN><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial"> to the recording (you cannot skip it)&nbsp;</SPAN></SPAN></LI> <LI><SPAN style="font-size:12.0pt"><STRONG><SPAN style="font-family:Arial">Press 2</SPAN></STRONG></SPAN><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial"> to continue using the automated system.</SPAN></SPAN></LI> <LI><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial">The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (</SPAN></SPAN><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial"><STRONG>do not enter either one of these</STRONG></SPAN></SPAN><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial">)</SPAN></SPAN></LI> <LI><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial">The system will then say " To report a card lost, stolen, or never received, Press 1", then </SPAN></SPAN><SPAN style="font-size:12.0pt"><STRONG><SPAN style="font-family:Arial">press 1</SPAN></STRONG></SPAN></LI> <LI><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial"><STRONG>Press 2</STRONG></SPAN></SPAN><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial"> for the option of " have not yet received your card".</SPAN></SPAN></LI> <LI><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial">Next you will be prompted to</SPAN></SPAN><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial"><STRONG> enter your social security number, zip code, and birthday.&nbsp;</STRONG></SPAN></SPAN></LI> <LI><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial">At this point the system should give you an option to get a new card sent or allow you to speak to an agent.&nbsp;</SPAN></SPAN><BR /> <BR /> <SPAN style="font-size:12.0pt"><STRONG><SPAN style="font-family:Arial">Please note: It may take over an hour to get your call answered as the phone lines are extremely&nbsp;busy at this time of year.</SPAN></STRONG></SPAN></LI> </OL> <P><SPAN style="font-size:12.0pt"><SPAN style="font-family:Arial">&nbsp;</SPAN></SPAN></P> Sun, 12 Apr 2020 18:30:14 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-b/01/1449963#M348604 EbonyL122824 2020-04-12T18:30:14Z Re: I haven't received my turbo card I called the automated system and it asked for card number b... https://ttlc.intuit.com/community/after-you-file/discussion/re-i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-b/01/1492947#M369610 <P>i am having the same issue. i followed the prompts from previous reply. i got nowhere. it doesnt let me speak to a human. without a card, how do you enter the card number to request a new card? this is so frustrating.</P> Thu, 16 Apr 2020 17:40:17 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-b/01/1492947#M369610 Lilbill630 2020-04-16T17:40:17Z Re: I haven't received my turbo card I called the automated system and it asked for card number b... https://ttlc.intuit.com/community/after-you-file/discussion/re-i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-b/01/1495754#M370860 <P>You can enter your social security number on the prompt to help locate your account.&nbsp;</P> Thu, 16 Apr 2020 21:53:42 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-i-haven-t-received-my-turbo-card-i-called-the-automated-system-and-it-asked-for-card-number-b/01/1495754#M370860 CarissaM 2020-04-16T21:53:42Z