topic Will my tax refund be processed? in After you file

Will my tax refund be processed?

onebyrdman — Wed, 08 Apr 2020 12:34:36 GMT

Re: Will my tax refund be processed?

DoninGA — Wed, 08 Apr 2020 12:36:41 GMT

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Re: Will my tax refund be processed?

Anonymous — Mon, 20 Apr 2020 14:23:15 GMT

Good morning,

Can I ask if you ever received your refund? Mine was accepted over 4 weeks ago, but the IRS website still says it's being processed.

Thanks,

Lis

Re: Will my tax refund be processed?

Rkt10962 — Tue, 21 Apr 2020 23:52:49 GMT

Mine too! I would assume they are behind. But it’s been a month and still nothing. I also haven’t received my stimulus check either!

Re: Will my tax refund be processed?

Krystalklear03 — Thu, 23 Apr 2020 22:17:14 GMT

I haven’t received mine either. Filed on 3/16.

Re: Will my tax refund be processed?

Deannagibson — Fri, 15 May 2020 15:39:31 GMT

No I have not. IRS says they sent it to Green Dot bank acct. I can't get a live person to talk to at Intuit turbo either and my acct is blocked for some reason. IRS did their part

Re: Will my tax refund be processed?

DawnC — Fri, 15 May 2020 18:00:09 GMT

Use the phone number below. They are taking calls. Wait times are long, but you can get through; it will just take a bit of time.

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169.

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