topic I have not got my tax return yet and I filed January 31st. Turbo is going to take their fee out of my bank when I haven’t got it back nor do I even know when I am going to. When you call to find in After you file

I have not got my tax return yet and I filed January 31st. Turbo is going to take their fee out of my bank when I haven’t got it back nor do I even know when I am going to. When you call to find

jollygirl1983 — Thu, 02 Apr 2020 13:50:52 GMT

ChondelLO — Thu, 02 Apr 2020 20:17:59 GMT

It looks like your question got cut off. Please respond back so that we can try to help.

jollygirl1983 — Sun, 05 Apr 2020 13:06:05 GMT

Yes I haven’t got my taxes back.

HeatherPLO — Sun, 05 Apr 2020 16:58:01 GMT

Since it has been longer than 21 days, you will need to contact the IRS directly concerning the delay, to do that, please see the information here:

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.

So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions."

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.