Other

kwv10 — Wed, 01 Apr 2020 21:31:57 GMT

How do I find out why I received a refund that was larger than the one I expected? Is there an IRS phone number to call?

Re: Other

bluedeb — Wed, 01 Apr 2020 21:34:06 GMT

You should receive a letter in a couple weeks that explains the change in your refund amount. You can try to contact the IRS, with Covid-19 they are short handed.

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

topic Re: Other in After you file

Other

Re: Other