Replacement turbo card not received

longhairkc — Sun, 29 Mar 2020 05:31:43 GMT

Re: Replacement turbo card not received

JeanneLO — Sun, 29 Mar 2020 19:07:56 GMT

If it has been longer than 10 business days since you filed your tax return and you selected your direct deposit with the Turbo Visa Debit Card (remember: Saturday, Sunday, and official holidays don't count as business days) you can visit TurboDebitCard.com or call toll-free at (888) 285-4169 to order a replacement card.

Follow these steps to request a replacement card when you call:

Listen to the recording (you cannot skip it)
Press 2 to continue using the automated system.
The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
Press 2 for the option of " have not yet received your card".
Next you will be prompted to enter your social security number, zip code, and birth date.

Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

Re: Replacement turbo card not received

Msmills17 — Fri, 10 Apr 2020 18:46:40 GMT

This does not work!!

Re: Replacement turbo card not received

CassLO — Fri, 10 Apr 2020 18:58:05 GMT

If you lose your card or believe it to be stolen, log in to report it lost/stolen.

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Replacement turbo card not received

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Re: Replacement turbo card not received