topic I am having problems getting a direct deposit. I did not work in 2019 so I did not declare anything. May you please advise and help me in After you file

I am having problems getting a direct deposit. I did not work in 2019 so I did not declare anything. May you please advise and help me

mmugisha — Sat, 28 Mar 2020 14:13:23 GMT

Re: I am having problems getting a direct deposit. I did not work in 2019 so I did not declare anything. May you please advise and help me

DoninGA — Sat, 28 Mar 2020 14:17:53 GMT

If you did not receive any income of any kind in 2019 there is no need or reason to file a 2019 tax return. The IRS will not process a tax return with no income entered.

If the IRS does not have bank information on you, then if you are eligible for stimulus funds a check will be mailed to you.

Re: I am having problems getting a direct deposit. I did not work in 2019 so I did not declare anything. May you please advise and help me

mmugisha — Sat, 28 Mar 2020 23:15:03 GMT

I paid $110 for assistance today but did not get any. I would like a full refund. How do I go about it?

Re: I am having problems getting a direct deposit. I did not work in 2019 so I did not declare anything. May you please advise and help me

DoninGA — Sat, 28 Mar 2020 23:22:08 GMT

@mmugisha wrote:

I paid $110 for assistance today but did not get any. I would like a full refund. How do I go about it?

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
Use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.