topic When I print the taxes, the forms are completely blank. in After you file

When I print the taxes, the forms are completely blank.

soldier5000 — Sat, 01 Jun 2019 15:19:59 GMT

The FAQ below has information regarding printing issues a...

JakailaLO — Sat, 01 Jun 2019 15:20:01 GMT

The FAQ below has information regarding printing issues and troubleshooting according to your version of Turbo Tax. Please click on your version within the FAQ to troubleshoot your printing issues.https://ttlc.intuit.com/replies/3301671

Re: When I print the taxes, the forms are completely blank.

Oliesmom — Sat, 01 Feb 2020 22:55:16 GMT

I am printing forms but nothing populated

Re: When I print the taxes, the forms are completely blank.

BrandiLO — Sat, 01 Feb 2020 23:00:24 GMT

For some information and tips for troubleshooting print issues, please click here.

Re: When I print the taxes, the forms are completely blank.

Browndog — Sun, 09 Feb 2020 17:04:34 GMT

Filed state & federal taxes but when I try to print copy of return the pages print without my information....

Re: When I print the taxes, the forms are completely blank.

MichelleLO — Sun, 09 Feb 2020 17:15:03 GMT

@Browndog are you saving a PDF file to your computer before trying to print?

Re: When I print the taxes, the forms are completely blank.

Browndog — Sun, 09 Feb 2020 17:22:13 GMT

Yes I save it to my computer and then print...it's showing my taxes...all the numbers... perfect...but then when it prints ...my numbers aren't on the pages...just the tax forms....blank

Re: When I print the taxes, the forms are completely blank.

MichelleLO — Sun, 09 Feb 2020 18:16:43 GMT

Sounds like it may be an issue with your PDF program. Please make sure you have the most recent version of Adobe Acrobat installed on your computer. Please see this TurboTax FAQ Troubleshoot printing issues for additional help.

Re: When I print the taxes, the forms are completely blank.

TN8 — Wed, 18 Mar 2020 17:56:13 GMT

Your advice is not working. There is a problem with either Adobe and/or TurboTax.

Re: When I print the taxes, the forms are completely blank.

AkinaLO — Wed, 18 Mar 2020 18:21:38 GMT

@TN8 Did you choose to pay with your refund and if so, did you receive your refund yet?

Re: When I print the taxes, the forms are completely blank.

TN8 — Wed, 18 Mar 2020 20:20:18 GMT

No, I didn't pay with my refund. I bought the CD and paid for the state submission with a credit card. Not sure why you would ask that and can't imagine what that would have to do with a print function. So far what I have discovered is that this is a very common problem that has been occurring on and off again for about the past three years. Obviously it is not being addressed well by either company. The only thing I have been able to determine is that seems to related to a problem with Adobe DC reader and how it is interacting with the PDF file that TurboTax produces. The only working solution that I have found is to remove/uninstall Adobe DC reader entirely from your Windows 10 system. Then you can use and print from the MS Edge browser which has a native pdf reader of its own. I'm sure one can use the Chrome or Firefox browser just as easily but I haven't tried it.

Re: When I print the taxes, the forms are completely blank.

VolvoGirl — Wed, 18 Mar 2020 20:30:57 GMT

Did you see this article?

https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-printing-issues-turbotax-cd-download/01/27239

Re: When I print the taxes, the forms are completely blank.

TN8 — Fri, 20 Mar 2020 04:00:48 GMT

yes I did.

Re: When I print the taxes, the forms are completely blank.

TN8 — Fri, 20 Mar 2020 04:01:54 GMT

Did you refer this issue to your development team for investigation?

Re: When I print the taxes, the forms are completely blank.

ShanaLynn24 — Wed, 06 May 2020 01:02:12 GMT

Same

Re: When I print the taxes, the forms are completely blank.

ShanaLynn24 — Wed, 06 May 2020 01:03:10 GMT

Same Problem here. So frustrating.

Re: When I print the taxes, the forms are completely blank.

GiseleD — Wed, 06 May 2020 14:44:33 GMT

Please click here to troubleshoot printing issues.

@ShanaLynn24

Re: When I print the taxes, the forms are completely blank.

Jmiles — Sat, 09 May 2020 17:36:06 GMT

I have the most recent version of adobe. What’s next to trouble shoot this?

Re: When I print the taxes, the forms are completely blank.

usmacc — Tue, 07 Jul 2020 21:47:26 GMT

I was completely frustrated with this problem too. I think intuit is in cahoots with the printer companies. I printed my forms out several times and even though they were showing in the print preview as populated, they were not printing populated. I tried from my laptop, phone, tried saving them in different formats, etc. Nothing worked. That is until I put a new ink cartridge in my printer. I wasn't out of black ink, in fact it wasn't even showing as low.

Re: When I print the taxes, the forms are completely blank.

Wamorgan82 — Mon, 13 Jul 2020 14:47:32 GMT

when you print click the advanced button in the print screen and select print as an image then it worked. it took me 40 minutes to figure this out and turbotax online help is horrible.