topic Communications from IRS and State tax after filing in After you file

Communications from IRS and State tax after filing

512500 — Thu, 26 Mar 2020 16:05:19 GMT

My turbo tax file shows that both Federal and State e-filings have been accepted, but I'm still getting emails that there are problems with both of them. What to do?

Re: Communications from IRS and State tax after filing

SForrestLO — Thu, 26 Mar 2020 18:32:01 GMT

Is it possible you have more than one account? If you started your return in one account and did not finish, you will receive notifications.

I recommend you check your e-file status. This Turbo Tax FAQ will show you how to check your e-file status, as this is something we will not know. If for some reason it was not completed, you can finish filing.

How do I check my e-file status? https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

Please use this link to track your refund from the IRS. https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool

Re: Communications from IRS and State tax after filing

512500 — Sun, 29 Mar 2020 14:30:28 GMT

Reply was no help. I don't have more than one account, and didn't use more than one email address, AND, as I mentioned in my question, I already checked my efile status several times on Turbotax and it indicates that both my federal and state returns have been accepted. Your suggested website took me right back to my turbotax efile status screen!

Re: Communications from IRS and State tax after filing

ChondelLO — Sun, 29 Mar 2020 15:34:20 GMT

Do the emails that you are receiving state a specific issue with your returns, or is it just a general "your returns have an issue" message? Please respond back so that we can try to help.