topic Tax payment in After you file

Tax payment

Jintzfan — Tue, 24 Mar 2020 18:35:36 GMT

I received an email saying I owe 80 for turbo tax. I did efial and I received a 5070c and did it over the phone. It was approved still going through turbo tax IRS said 6 to 9 weeks. How do I let turbo tax know my money is still coming through them on my turbo card so payment will still be made?

Re: Tax payment

MichelleLO — Tue, 24 Mar 2020 19:02:38 GMT

When you filed your 2019 tax return, you chose Pay With My Refund, which lets you deduct your TurboTax fees from your IRS tax refund instead of paying them with a credit or debit card. You can be auto-debited if you signed up for Pay With My Refund and your refund is sufficient, but the IRS is still holding your refund 36 days after your original estimated refund date. Please see the below TurboTax FAQ for additional information:

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/01/26102

If you still have questions, please reach out to Customer Support via the Contact Us link below:

https://support.turbotax.intuit.com/contact/

Re: Tax payment

Critter — Tue, 24 Mar 2020 19:05:44 GMT

Before we debited your account, you would have received 4 emails from us:

An email with instructions to pay your TurboTax fees (minus the Refund Processing fee, if any) online by a certain date.
Two more followup emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.
A final email letting you know that we're debiting the fees (minus the Refund Processing fee, if any) and that the auto-debit process cannot be stopped.