topic A WIN10 update froze my laptop and I did not successfully back up the paid for 2018 download and saved 2017/16 when I had to total reset laptop, how can I recover ? in After you file https://ttlc.intuit.com/community/after-you-file/discussion/a-win10-update-froze-my-laptop-and-i-did-not-successfully-back-up-the-paid-for-2018-download-and/01/169773#M31577 Regarding the 2018, I was never sent a CD... Sat, 01 Jun 2019 15:07:44 GMT jkamundsen 2019-06-01T15:07:44Z A WIN10 update froze my laptop and I did not successfully back up the paid for 2018 download and saved 2017/16 when I had to total reset laptop, how can I recover ? https://ttlc.intuit.com/community/after-you-file/discussion/a-win10-update-froze-my-laptop-and-i-did-not-successfully-back-up-the-paid-for-2018-download-and/01/169773#M31577 Regarding the 2018, I was never sent a CD... Sat, 01 Jun 2019 15:07:44 GMT https://ttlc.intuit.com/community/after-you-file/discussion/a-win10-update-froze-my-laptop-and-i-did-not-successfully-back-up-the-paid-for-2018-download-and/01/169773#M31577 jkamundsen 2019-06-01T15:07:44Z If you are looking to redownload the software to file you... https://ttlc.intuit.com/community/after-you-file/discussion/if-you-are-looking-to-redownload-the-software-to-file-you/01/169781#M31581 <P>If you are looking to redownload the software to file your taxes, you can do so by following the instructions below.&nbsp;</P><P> <A href="https://ttlc.intuit.com/replies/3302070" target="_blank">https://ttlc.intuit.com/replies/3302070</A> <BR /> </P> Sat, 01 Jun 2019 15:07:46 GMT https://ttlc.intuit.com/community/after-you-file/discussion/if-you-are-looking-to-redownload-the-software-to-file-you/01/169781#M31581 CarissaM 2019-06-01T15:07:46Z