Payment for services

Rincvarg — Mon, 24 Feb 2020 21:38:47 GMT

Why did you charge my card but didn't file my taxes. That is fraud!

Re: Payment for services

DonnaLO — Tue, 25 Feb 2020 19:18:21 GMT

For further assistance, please contact Customer Support.

In this forum, we do not have access to your account information or your tax returns.

https://ttlc.intuit.com/replies/3300041

Re: Payment for services

xmasbaby0 — Wed, 04 Mar 2020 04:23:45 GMT

Paying the TurboTax fees does not file your tax return. You have to go all the way through the FILE section and click the big orange button that says "Transmit my return now." Until you do that, you have not e-filed. No one does that for you. If you did not do that then you can still do so.

Then pay attention to your emails.

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

When your return has been accepted, then you can track it on the IRS site.

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the return is rejected, then you have to follow up and fix the mistake that is causing the rejection.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

topic Re: Payment for services in After you file

Payment for services

Re: Payment for services

Re: Payment for services