topic Tax refund in After you file

Tax refund

Jintzfan — Mon, 02 Mar 2020 15:06:39 GMT

Its been over a month since I filed. I feel like I'm never getting my refund. I thought I would had had it by now but still processing. ☹

Re: Tax refund

ccummings2 — Mon, 02 Mar 2020 15:11:23 GMT

Same here. I filed on the Jan 23rd. Accepted on jan 23rd. And I check the irs website and it tells me still processing. I’m scared that I enter my bank information wrong and maybe they are going to send it in the mail. I’m trying to figure out how to print my return to see if I did and I’m still having trouble printing it. I’m trying not to Stress TF out. The other day I got a email from turbo saying thanks for using TurboTax. I thought it finally came. Nope

Re: Tax refund

DoninGA — Mon, 02 Mar 2020 15:13:08 GMT

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

Re: Tax refund

ccummings2 — Mon, 02 Mar 2020 16:09:03 GMT

Hey Champ,

I follow your instructions. but they hang up on me because of a high volume of calls. Now what? Keep trying?

Re: Tax refund

DoninGA — Mon, 02 Mar 2020 16:11:02 GMT

@ccummings2 wrote:

Hey Champ,

I follow your instructions. but they hang up on me because of a high volume of calls. Now what? Keep trying?

Try mid-week when the IRS first is open at 7am local time. Monday and Friday usually generate the most call volume.