Live person

Jclark8 — Thu, 27 Feb 2020 16:22:29 GMT

I paid extra on turbo can you talk to a live person. What about the IRS how can I talk to a live person

Re: Live person

DoninGA — Thu, 27 Feb 2020 16:25:33 GMT

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

Re: Live person

Jclark8 — Thu, 27 Feb 2020 18:11:52 GMT

Thank you for your help. That worked.

topic Live person in After you file

Live person

Re: Live person

Re: Live person