topic Does the IRS site say that your refund was issued? https... in After you file

My refund was deposited in my account but it not there I received my state but not my federal & I called my bank & the irs they told me to contact Ttax why it not there?

carsonjasmine8 — Sat, 01 Jun 2019 07:42:31 GMT

My refund was deposited in my account but it’s not there, I received my state but not my federal and I called my bank and the irs they told me to contact TurboTax but u have to pay for customer service like really why haven’t they sent my deposit to my account, and a robot can’t help I’m not finna pay $30 to talk to someone when they holding my money last time using TurboTax

Does the IRS site say that your refund was issued? https...

xmasbaby0 — Sat, 01 Jun 2019 07:42:31 GMT

Does the IRS site say that your refund was issued?

https://www.irs.gov/refunds

Federal and state refunds come from completely separate entities. You cannot expect them to arrive at the same time.

Did you choose to haveTurboTax fees deducted from your federal refund?

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

No fees was deducted from my federal refund and I know st...

carsonjasmine8 — Sat, 01 Jun 2019 07:42:33 GMT

No fees was deducted from my federal refund and I know state and federal don’t come at the same time and yes it say on the irs website it was deposited/sent to my bank but it’s not in my account IRS told me to contact TurboTax

Do TurboTax have a customer service email? Since I have t...

carsonjasmine8 — Sat, 01 Jun 2019 07:42:34 GMT

Do TurboTax have a customer service email? Since I have to pay for someone to get on the phone

If you are having your fees deducted from the refund, che...

xmasbaby0 — Sat, 01 Jun 2019 07:42:38 GMT

If you are having your fees deducted from the refund, check with the third party bank mentioned in the answer above.

If you entered incorrect banking information for your dir...

xmasbaby0 — Sat, 01 Jun 2019 07:42:42 GMT

If you entered incorrect banking information for your direct deposit, it goes back to the IRS and then they mail a paper check to the address on your tax return.

There is no third party my account information is correct

carsonjasmine8 — Sat, 01 Jun 2019 07:42:42 GMT

There is no third party my account information is correct

TurboTax does not receive your refund, nor does TurboTax...

xmasbaby0 — Sat, 01 Jun 2019 07:42:46 GMT

TurboTax does not receive your refund, nor does TurboTax get any information about your refund after your return was accepted. You will need to sort this out with the IRS and/or your bank.