topic Tax return lost in After you file

Tax return lost

joshpaed — Wed, 12 Feb 2020 19:35:31 GMT

Re: Tax return lost

TerukoL — Wed, 12 Feb 2020 22:31:42 GMT

Could please clarify what you mean by tax return lost so that we can try to help you?

Re: Tax return lost

Devinee Neil — Wed, 12 Feb 2020 23:42:19 GMT

I was on the last page before sending and I was asked for a 7 digit code by email. I couldn't check email without losing all the 5 hours I spent doing the Federal and State tax information. I'm ready to cry - how does one switch screens on the computer without losing vital information????

Re: Tax return lost

TerukoL — Wed, 12 Feb 2020 23:50:24 GMT

Your TurboTax information should save automatically as you enter it. Are you not able to open a new browser on your computer, without closing your TurboTax account, so that you can toggle back and forth between the two screens? Could you possibly check your email on your phone?