topic Why was I charged so much $144.95? How can I be reimbursed? I believe it must be a mistake... How do I make sure this does not happen next year? in After you file

Why was I charged so much $144.95? How can I be reimbursed? I believe it must be a mistake... How do I make sure this does not happen next year?

tunafish48 — Sat, 08 Feb 2020 11:11:16 GMT

Re: Why was I charged so much $144.95?How can I be reimbursed? I believe it must be a mistake... How do I make sure this does not happen next year?

Mommyof3 — Sat, 08 Feb 2020 11:25:27 GMT

@tunafish48 @This is about right and you can look under the order details and it will tell you each charge. I didn't use the extra protection at the end that's so easy to select and not be sure. Go to order details and see the break down of the charges... I usually paid that yearly till this year I caught it but still is about 100.00 cause charge 40.00 to e-file stat

Re: Why was I charged so much $144.95? How can I be reimbursed? I believe it must be a mistake......

EbonyA — Sat, 08 Feb 2020 22:18:05 GMT

@tunafish48

How to review your fees: https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

For help with fees: https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Re: Why was I charged so much $144.95?How can I be reimbursed? I believe it must be a mistake... How do I make sure this does not happen next year?

niki1984 — Sat, 08 Feb 2020 22:24:19 GMT

Happened to me last year, but not as much. I was charged like $90 for doing my taxes when I have ALWAYS selected the free edition because my taxes are pretty cut and dry but somewhere along the line I must of accidentally upgraded to something else, they ask a million times, and I somehow hit yes on something and wasn't aware until I finished filing and saw the breakdown. I was not very happy and made sure I did not do that again this year. Guess you live and you learn.

Re: Why was I charged so much $144.95? How can I be reimbursed? I believe it must be a mistake......

niki1984 — Sat, 08 Feb 2020 22:25:26 GMT

No thanks 🙂