Why cant i locate my 2018 refund with turbo

latchison-1 — Tue, 04 Feb 2020 10:45:16 GMT

Re: Why cant i locate my 2018 refund with turbo

mesquitebean — Tue, 04 Feb 2020 11:13:40 GMT

Do you mean your 2018 return?

If your 2018 returns were prepared in Online TurboTax, log into your account and at the Tax Home scroll down and expand the section "Your Tax Returns & Documents". Choose the relevant tax year, and then click "Download/print the PDF." . If you can't find your 2018 return there, then you likely have multiple accounts and signed into the wrong one. Many people end up with multiple accounts without realizing it. Here's how to troubleshoot for multiple accounts (User IDs) :

You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs and recover account access, you can use the tool at the link below. Try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access, here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

Re: Why cant i locate my 2018 refund with turbo

lsmith2b — Fri, 27 Mar 2020 14:02:21 GMT

filed my 2018 tax thru Tuebo Tax got a conformation number of <removed>, dated April 13, 2019.

IRS is stating that they did not receive the file.

L. Smith, Jr

[email address removed]

[phone number removed]

Re: Why cant i locate my 2018 refund with turbo

BrandiLO — Thu, 26 Mar 2020 23:48:32 GMT

This situation will be best handled by contacting customer care. Please click here for instructions.

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Why cant i locate my 2018 refund with turbo

Re: Why cant i locate my 2018 refund with turbo

Re: Why cant i locate my 2018 refund with turbo

Re: Why cant i locate my 2018 refund with turbo