topic TurboTax freezes when trying to save completed taxes or when trying to print in After you file

TurboTax freezes when trying to save completed taxes or when trying to print

travaillerbee — Mon, 03 Feb 2020 03:18:35 GMT

Re: TurboTax freezes when trying to save completed taxes or when trying to print

LakeshaLO — Mon, 03 Feb 2020 03:31:10 GMT

Are you using TurboTax online or desktop version?

Re: TurboTax freezes when trying to save completed taxes or when trying to print

travaillerbee — Mon, 03 Feb 2020 03:44:36 GMT

Using laptop (have CD, software downloaded & updated). Return is complete/efiled, just unable to print or save as pdf file. Program stops responding.

Re: TurboTax freezes when trying to save completed taxes or when trying to print

travaillerbee — Mon, 03 Feb 2020 03:54:18 GMT

UPDATE: After multiple tries, I was finally able to save as both pdf and txt documents. I have no idea why it worked that time and not the others but I'm grateful. Thanks for trying to help me troubleshoot this 🙂

Re: TurboTax freezes when trying to save completed taxes or when trying to print

alex2359- — Mon, 10 Feb 2020 08:08:05 GMT

I need to save my tax report, but its not allowing me two. I need to also see all forms. And why was I charged for Federal when turbotax claimed it was free

Re: TurboTax freezes when trying to save completed taxes or when trying to print

JakailaLO — Mon, 10 Feb 2020 16:18:26 GMT

Are you using the TurboTax online or desktop version?

Re: TurboTax freezes when trying to save completed taxes or when trying to print

ohioetvet — Thu, 26 Mar 2020 10:54:57 GMT

My 2019 taxes are complete using home and business. When I go to file the program freezes when I try to print. I did try enough times that if I only check print federal forms it will form but adding a state to the request it freezes or if I only check a state form it will immediately freeze the program. Please help. I am using an older mac the I upgraded to catalina using the dosdude patch updater.

Re: TurboTax freezes when trying to save completed taxes or when trying to print

SForrestLO — Thu, 26 Mar 2020 16:40:29 GMT

If the product is running slow, try deleting cookies, cache and browsing history. Please see this Turbo Tax FAQ regarding how to delete cookies, cache and browsing history: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978