topic How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable! in After you file

How do you get previous years returns to download as a PDF? They keep coming through as txt file and unreadable!

mitch-kime — Sun, 02 Feb 2020 02:56:19 GMT

Re: How do you get previous years returns to download as a PDF? They keep coming through as txt f...

CarissaM — Sun, 02 Feb 2020 04:22:34 GMT

You can save your return as a pdf file when viewing the return within Turbo Tax. I am including this FAQ to assist in saving your return as a pdf from Turbo Tax.

Re: How do you get previous years returns to download as a PDF? They keep coming through as txt f...

Heathwy — Sun, 09 Feb 2020 21:16:10 GMT

This will not work for me. First, there is no "Tax tools"on the left, only "tax home". Second, there are several places on the screen that say "download/print as pdf" but when I click on them, they download as .txt. No matter which link I click on, it gives me txt. I know my adobe works because I have downloaded things as pdf from other sites within the last hour!

Re: How do you get previous years returns to download as a PDF? They keep coming through as txt f...

JakailaLO — Sun, 09 Feb 2020 21:39:30 GMT

Are you using a MAC?

Re: How do you get previous years returns to download as a PDF? They keep coming through as txt f...

Heathwy — Sun, 09 Feb 2020 21:40:54 GMT

No, Acer Intel core i5

Re: How do you get previous years returns to download as a PDF? They keep coming through as txt f...

DoninGA — Sun, 09 Feb 2020 21:44:41 GMT

@Heathwy wrote:

No, Acer Intel core i5

Using an Edge web browser? Rename the file extension from .txt to .pdf

Re: How do you get previous years returns to download as a PDF? They keep coming through as txt f...

Heathwy — Sun, 09 Feb 2020 21:47:56 GMT

I did that, and when it still didn't work (it wouldn't let my change my file type to anything but text) I downloaded Adobe and change that to my default pdf program and tried again. Still nothing!

Re: How do you get previous years returns to download as a PDF? They keep coming through as txt f...

KatrinaLO — Sun, 09 Feb 2020 21:50:45 GMT

Try a Chrome Browser and Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

Follow the instructions in the FAQ below to access prior year returns. https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010 See the following link if you are having issues locating your returns. https://ttlc.intuit.com/community/accessing/help/why-can-t-i-find-my-return-in-tax-home-or-my-docs/00/25553